SCQA: Situation, Complication, Question, Answer - A Consulting Problem Solving Framework

Video Timeline:
0:22 - What does the acronym SCQA stand for
0:34 - How do you define the "situation"?
0:47 - What is a complication?
1:12 - Example of problem definition of Brexit
1:55 - Questions and hypotheses
2:27 - Answers and recommendations
3:05 - Overview of the SCQA process
4:12 - Tying it to the consulting process (define problem, develop hypotheses, give recommendations)

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[piranha_finance]

Situation (What are the current set of facts?)
Complication (The reason you are working on this problem- what changed?)
Question (Identify the hypothesis about how to solve the problem)
Answer (Findings to confirm or disprove the hypothesis- indi to react or not react)

SCQA is a process to break down and structure problems.

S+C = Defining the problem
Q = Hypotheses
A = Recommendations