Independent Review of Epic EHR Software | Healthcare Tech | Digital Transformation in Healthcare

Epic EHR software is one of the leading healthcare technology options in the market today. Epic software helps automate and improve electronic health records, the patient experience, Telehealth, billing, and other critical capabilities for hospitals, physicians, and healthcare providers.

But is this the best option for digital transformation in your healthcare organization? This independent review provides the pros and cons to help you determine its level of fit relative to other EHR and healthcare technology options in the market.

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[MrCabimero]

My wife and I are MDs. She is switching at her office to Epic. I have been watching the training videos with her. I have experience with a different EMR. I can't for hte life of me figure out how EPIC has captured the market the way it has. The system is NOT intuitive, at all. The learning curve will be prolonged. Improved work flows? Hardly. I think this EMR is a product of great marketing and salesmanship.

[TEA-fjut]

This is one of the worst healthcare technology applications I've experience and makes me want to quit my job or change careers. Sitting in front a computer and leaving work with eye strain, shoulder and back ache. Constant clicking, copying, dropping menus, stacking, or waiting for someone to get out of a file.
Spending more time on a computer than doing actual patient care.

[mwmwoodyard]

I have used Epic and you can tell that this was not designed by a person who has worked in the healthcare industry. It is not user friendly in that two people can not be in a patient account at the same time so patient care is compromised, again not designed by someone who has worked in the healthcare industry.

[ryanklee]

As on Ob/Gyn physician, I prefer Cerner. Cerner is more efficient and simple to use.

I've been using Epic for 5 years and have maxed out my efficiency. the time spent charting is about 40% extra time versus the old paper charting. Some would say that I am on old dinosaur but in reality i think medical scribes should help us providers chart and click on all the numerous buttons for data collection and compliance purposes.

Epic organizes my patient's data so i can refresh my memory if i haven't looked at the chart for awhile

it does not help me make a diagnosis or give options for treatment
about 60% of the time helps with patient education

it does depersonalize medicine

EHR designers do NOT have a clinician's perspective
they have an engineer's perspective

[HKULIO]

EPIC is the least intuitive system I have ever used. They suck big time. If you want to click 10x more throughout the day and be confused and have a headache then please go ahead and use it. 1 out of ten I give EPIC a negative 12

[FridaNancy]

I saw it from both sides, heavenly Epic adoption and awful Epic adoption. I loved Epic. I think the difference in Epic experience is the level of training and ongoing support. We had huge, dedicated team with their own building and department leadership met monthly to inform Epic changes. We also participated in user acceptance testing for all upgrades. We used Epic as they recommended it be used. It was probably VERY expensive. I also had experience with folks using a far less supported Epic they try to customize in their own unique way. That experience was awful. My advice: grab your pocketbooks and commit fully to the recommended Epic experience or you might have a nightmare on your hands.

[tudoro]

How about the physician's perspective? How come there is no comment regarding, this is one of the most hated system on the market.

[ChrisfPS]

Epic has great clinical support technology built in. I think staff input from the beginning is important. I think Epic needs to be more flexible to end user's needs. I could go on but there is limited space here.

[jandoyle]

I just reviewed my Epic chart and found many errors relating to my age, ethnicity, past history, and summaries of discussions with providers. If someone (say, a new provider), had only this record to which to refer, he/she would not know anything about me. It had erroneous medications, errors in family history (e.g. my brother had asthma--I am an only child!), and misrepresentations of discussions with providers. I would hate to think this information is out there and there is nothing to contradict it, as Epic has the accounts of almost all providers in my state.

[bty]

After using several years and comparing with other software I would give EPIC ** star. Voluminous, meaningless data, copycatting, , senseless standards, creation of self serving practices and criteria. In few years EPIC medical records will look like multi volume encyclopedia. I am constantly clicking and haystacking. Real productivity killer and costs generator.

[ArminNow]

Hi Eric - Have anyone you know has experience with EPIC implemnation in cloud environment? Any reference site recommendation will be great.
Thanks

[lachele]

Definitely it needs working for our organization. I wish they hire someone like you to provide them with smart solutions.

[hipernet]

I love the dog walking at background when the video starts

[lovehopesdream]

From what i have read in the chat, no one likes Epic. What systems does everyone like instead and why?

[dreamgirl]

You seem so smart can you tell me where on Epic can I enter Family Physician ( PCP) or patient contacts and does RTE queriesare are used for which courageous? OHIP or all insurance. I am struggling with this new software.

[abbiesweeney]

Why can't OpTime talk to other Epic applications?

[gaoshikui]

You don't want to hear a CEO of a company say their product has been "quite" successful

[Shocksdell]

How does this digital system protect personal medical information from non government organizations and governments in general? Is this ethical? Mistakes…

[Zir_ZoneZ]

You ever notice how if you turn an explanation video up to 1.5% speed, it sounds like Ben Shapiro is explaining it to you?

[gaoshikui]

Came here after watching Palantir's double click demo to see what the competitor is doing. Turns out not much...