Disrupt Or Be Disrupted: The Future Of Communications, Media & Tech Companies | Cognizant

Convergence and disruption continue to shape the Communications, Media & Technology space. Industry borders are colliding, digital natives are re-writing the rules, and traditional players are being forced to rapidly reinvent to keep pace. Digital pioneers are breaking new ground in technology innovations such as artificial intelligence and machine learning, AR/VR, analytics, automation, voice, everything-as-a-service, and secure infrastructure to open new markets, connect people, and improve the lives of global citizens.

As companies expand industry borders to grow business and gain new customers, there are significant upside if they get it right — and much at risk if they get it wrong. Now more than ever, CMT companies must become fully digital end-to-end — across front, middle and back-office — in order to transform into human-centric enterprises that deliver relevant, next-generation experiences and outcomes. Getting there won’t be easy, but essential.