Все публикации

0:39:42

EP 13 | What is driving $42 billion DIY tools industry? CX See Why Show!

0:55:39

A Cup of CX Episode 04 - Dinesh Dua - Chief Customer Experience Officer at Sobha Realty

0:45:41

A Cup of CX Episode 03 - Elisabeth Sanchez | Nissan Motor Corporation

0:59:19

A Cup of CX Episode 02 - Faran Niaz - Director of Customer Experience HALA

0:28:46

A Cup of CX Episode 01 - Ledi Lapaj - Director Customer Experience at Bank-al-Etihad

0:32:22

EP 12 | CX Delivered: Insights from Food Delivery Apps

0:01:41

Clootrack for funds - Hedge Funds, Private Equity Funds & Financial Institutions

0:01:41

Clootrack for funds - Hedge Funds, Private Equity & Financial Institutions

0:28:59

EP 11 | CX Insights from the Electric Utility Industry

0:01:34

Customer Experience Insights: Baggage Nightmares of Middle East Airline Passengers

0:06:56

Customer Data: What it is, Types & Collection Methods

0:03:39

What is Customer Empathy?

0:03:30

Convergence Marketing to Empower Your Brand and Customers

0:05:51

Brand equity: Your ultimate guide and how to build it

0:04:37

Digital Transformation Explained: Revolutionizing Business in the Digital Age

0:25:59

EP 10 | CX Inspiration from the Salon & Spa Industry

0:06:05

Competitive Intelligence: Your Key to Dominating the Market

0:05:46

Customer Journey Analytics: From Data to Actionable Insights

0:08:40

Customer Segmentation Analysis: A Key Tool for Understanding Your Target Market

0:03:06

Customer Behavior Analytics: Boosting Sales with Data-Driven Decisions

0:06:16

Customer Insights Platform: Transforming Customer Data into Growth

0:02:58

What Is Product Category Analysis And Why Is It Important?

0:25:42

EP 09 | CX Winning Formula: Insights from the Sportswear Industry

0:05:13

What Is Customer Experience Management (CEM or CXM)?