Все публикации

0:01:40

Tips for Employee Retention

0:03:41

Visionclip #10 Managing Schedules: Agents and Supervisors

0:05:52

Visionclip #9: Web messaging ― Editing and Deployment

0:03:44

Visionclip #8: Web Messaging

0:03:39

Visionclip #7: Workforce Management in Genesys Cloud CX (Agent Schedules)

0:03:37

Visionclip #6: WFM Configuration Work Plans

0:02:55

Visionclip #5: Agent Coaching

0:00:42

Digital Engagement in Genesys Cloud

0:00:40

Genesys Cloud New Feature: User to User Enhancement for remote stations

0:00:34

Genesys Cloud New Feature: External Contacts Research

0:00:33

Genesys Cloud New Feature: User Interface Improvements

0:02:55

Visionclip #4: Agent Evaluation

0:02:02

Visionclip #3: Agent schedule in Genesys Cloud CX

0:02:30

Visionclip #2: Voice Transcription in Genesys Cloud

0:02:44

Visionclip #1: Gamification in Genesys Cloud

0:01:12

i3certifications: le e-learning pour les centres de contacts

0:01:12

i3certifications: e-learning for Contact Center