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0:11:33

The Most Efficient Way to Evaluate Your Guide Team

0:12:20

How to Get a 5-Star Review Every Time

0:05:29

Why I've Found Most Tour Experiences to Be Average

0:00:07

The Importance of an Amazing Tour Ending

0:05:43

Two important things to consider when creating a Virtual Tour

0:09:09

How to build a community from the ground up.

0:05:09

How Your Tour Will Benefit From Having a Theme

0:07:00

Why Your Guide Team Should Reflect the Diversity of Your City

0:08:35

4 simple steps you need to immediately boost inclusion in the workplace.

0:06:16

The Importance of Revealing a More Diverse History on Tours

0:10:21

How to create an experience that will be remembered.

0:06:02

2 Things to Think About for your Virtual Tour

0:05:02

The Best Tool for Training Guides on Conflict

0:04:37

The Importance of a Local Tour Guide Will Never Decline

0:04:40

The Most Important Skill for a Tour Guide