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0:01:28
Introduction to Customer Relationship Management
0:00:06
Happy 2022 year.
0:07:55
Relationship Strategies used in Customer Relationship Management
0:07:16
Introduction to Customer Relationship Management
0:06:43
Introduction to Customer Loyalty
0:03:26
Full English breakfast
0:12:03
Introduction to Service Recovery
0:07:34
Introduction to Service Quality Gap Model
0:08:30
Importance of Customer Feedback
0:12:11
Service Gap Model - How to close the gaps?
0:11:16
Demand and Capacity Management
0:11:41
Service Quality Dimensions
0:14:02
The Hotel & Restaurant Approval & Classification Committee - Guidelines for F & B service department
0:11:39
Introduction to Direct Marketing and various tools of Direct Marketing
0:07:00
More details about HRACC's (India)
0:01:58
Objectives of Personal Selling
0:11:06
Introduction to HRACC (India)
0:00:35
Thank You
0:00:35
Goodbye 2020 and Welcome 2021
0:10:11
Introduction to Agmark
0:13:31
Organic Food in India
0:02:03
Welcoming the Guest in F & B outlet and Water Service
0:01:56
Table d'hôte Set up
0:01:37
A'la Carte Set up used in various Food & Beverage Outlets.
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