ML Account Recovery 2025 - Safe and Effective

Hello, players! Have you found yourself locked out of your Mobile Legends account and desperately need to recover it? If this situation sounds familiar, then you're in the right place. This video is tailor-made to solve your account recovery problems.

Before we dive into the solutions, let's determine if your issue falls into one of these categories: your account is stolen or hacked,
you can't remember your account username, you did not connect any of your account,
you've been notified that your account is not connected to any game data, your Moonton email address is no longer accessible and you can't change it, you can't login through your bound account (example you forgot your password), and lastly you lost your phone number and you can't change it.

Before we proceed, I'd like to kindly ask you to consider giving this video a thumbs up or sharing it with anyone who might find it helpful.

It can be incredibly frustrating to lose your account, especially after investing so much time and effort into making progress, not to mention all those precious and beautiful skins you've collected.

Now, let's dive into the issue. Earlier this year, right after the major Mobile Legends update, my account was unexpectedly logged out. Initially, I wasn't too concerned because I was confident that my account was securely bound to both Google Play Store and Facebook. However, every time I tried to log in, I kept encountering this frustrating message that says "The account you want to use is already connected to another game progress. If you want to load that game progress, please log in via the Switch Account button on the right of ACCOUNT SETTINGS."

"If you're facing similar issues as described earlier, here's a step-by-step guide on what you can do to resolve it. Start by clicking on the customer service icon located on the right avatar. Then, select 'account recovery' and open the account retrieval form. The system will automatically detect the account associated with your phone."

"Next, choose the specific account you wish to retrieve and select the issue that aligns best with your situation. The system will then automatically detect the email addresses that are already linked to your account."

"During this process, you'll be asked to provide the approximate time when you lost your account. If you can't recall the exact moment, don't worry – simply input your best estimate and proceed. Now, the most crucial step that solidifies your account ownership is providing proof of any payment receipts made within your account. You can typically find these receipts in your email. In my case, I exclusively purchase diamonds for Mobile Legends from the trusted website, the codashop.

A valuable tip is to choose proof of payments from your earliest purchases, even those dating back several years. This can significantly strengthen your case for account ownership. In my situation, I opted to provide payment receipts from as far back as 2016 when I first began playing Mobile Legends."

Now, access your email and locate the payment receipts you've decided to use as proof. Copy the necessary data and take a screenshot of the receipt. You can then attach this screenshot in the retrieval form.

Now comes one of the trickier questions that you might not have expected, but it's crucial to answer correctly. They'll inquire about the time of your account creation, and understandably, very few players remember this or have it recorded. But there's no need to worry. You can find the answer by opening 'Google Play Games,' ensuring that the email you're using matches the one you used when you installed Mobile Legends. Click on 'Mobile Legends,' then open 'Achievements.' Scroll down to the bottom, and there you'll discover your first achievement date, which also corresponds to your 'Account Creation Date.' Now, return to the retrieval form and input this date."

If the process is successful, you should receive an email from Mobile Legends, including a link to change your email address and password. During this process, all third-party apps connected to your Mobile Legends account will be disconnected, and any device locks will be disabled. This added layer of security is especially beneficial if your account is stolen. Once you've completed this step, open Mobile Legends again.

Proceed by clicking on 'Switch Account' located at the bottom right corner. Then select 'Moonton Account' and log in using the newly connected email address and password from the previous step. Once you've completed this, you'll receive a notification on the screen. Click 'Okay' and patiently wait for the game to reload.

[Vaughnito]

How to recover account via Customer
Service?

If you have lost or stolen account issues, or
need to unbind your email or phone number,
please go to Customer Service, tap [Account
Recovery]- [Form_Account Retrieval], and fill
the form with accurate information. It is a must
to fill in your personal email address on the
form.

If you've only closed the form or logged out for
less than 30 minutes, you can re-open the form
and continue your operations via Customer
Service - Account Recovery- Form_Account
Retrieval.


We have implemented limits on frequent
account retrieval requests, to ensure the safety
of user accounts and prevent malicious
requests. If you need to submit an account-
related request, please fill out the form
carefully.
1. Only one request is allowed within a 6-hour
period;
2. A maximum of 3 requests are allowed within
a 24-hour period;
3. After a successful account retrieval, no
further requests can be accepted within 30
days.
Please take extra care to keep your account
safe after retrieving it.

[airamedenmata_]

it says “You have submitted account recovery appeals too frequently” please help me to retrieve my mlbb account pls

[HASHIRAMAAA]

My first achivement date is March 6, 2018, but I know my account was created in 2017, I have a screenshot with days and which i can use to calculate the correct date. After looking the video I have doubts that I am entering the correct data, and that maybe I need to enter the data of the first achievement. What do you think about this?

[klarissajanecortez]

Hi Sir, I've tried to submit the images but only the word "too many retrieval" pops up after trying to submit. What should I do Sir?

[Lmao-_fuck]

MY AC IS stolen yesterday and they changed moonton connection, I can't remember my last time purchase diamond and I don't have the receipt of my diamond recharge can i still get back my ac?

[marcoprajana]

My problem is, i haven't played in 1-2 years. And when i came back and sign in with my google account. It logged me in my old account. I have my actual main account in my friends list and try to appeal for recovery but it requires my main account user id which i dont know how i'm going to get at this point..

[nyksangelx]

Hello sir, on the night of December 28, while I was playing the game, someone entered my account and 5 minutes later, Moonton took over my account and removed all my connections. No matter what I do, I can't get back in. Please help me with this issue, it's been 2 days and there is no progress, it sees the information I entered correctly as incorrect information, I live in Türkiye.Would it be correct to fill out the form by connecting to another country?

[Yeah.]

I lost my account because my email address is no longer accessible and i don't know when i create my account please help me😢

[VICTOR-mxrf]

Why am i not getting account retrieval form?

[ackerman]

Hello sir i really don't remember my account creation date what should i do?

[rikudarkblade]

It just says ID and SERVER with text boxes to enter info

[pz-rqld]

Its says "you have submittet account recovery appeals to frequently" please help me i will wait bro just to get my account 😊😢

[loveleebernabe]

I lost my previous phone and I dont know my account number and which email I use to bind my account how to recover please help

[MomonHaomom]

I cannot retrieve my account it says you have submitted too much appeals😢😢

[ecynx]

hello bro, i cant lock in to my acc back it says my acc don’t connect to any account but as i remember i alr bound it with Moonton account, tried to follow your steps but then it says " the account u request for is currently not bound with moonton account " idk what to do anymore haiyaa

[luvmies]

do i need to remember my id to get my acc back pls help 😭😭

[anrx_]

i dont remember the exact date and dont have the proof of which day i first purchased dia. What should i do😢😢😢

[Mobilelegendskadita]

I don't know why, but when mooton sends me a Gmail instead of having the link to change the password and Gmail of the mooton account, it has a code, can anyone help me? my account was hacked, the scammer changed my password and everything

[CalixRivera]

how do i get back my account that i lost years ago it has no third party accounts so its really frustrating to get back and also i cant make a report about it since the account id is not showing only the server id

[notevenflower]

I don't remember when did i created my account and i am apple user who changed their device a lot so I have no date what should I do, the method you mention in the video doesn't work for me. Please help