11 Essential Skills for Hospitality Industry (English)

Once the Covid19 situation improves and all industries are getting back to normality, the need for the workforce for the hospitality industry is expected to rise. Let's think why... Travel will rise, people will start going to hotels and restaurants, educational institutions, Manufacturing units, the entertainment industry, theme parks, and many many more industries will resurface. Just imagine the kind of opportunities will crop for people involved in these industries. If you are contemplating taking up a job in the Hospitality industry, this may be a good time to think of a career and skill enhancement.. Every industry demands a certain skill set. These can be broadly classified into hard skills and soft skills. Hard skills are mostly technical skills like product or service training, learning processes, systems or software, or applications related to the respective industry. Now soft skills are skills that help one in improving interaction and communication. In this video, I'll be discussing 11 soft skills that are highly essential to succeed in the Hospitality industry. Towards the end of this video, I'll be sharing details of an online live training course that I will be conducting. I've also shared an overview of other options from where you can learn these hard skills and soft skills. Well, do watch it till the end and share your comments. As you are aware, I love to read the comments: positive or constructive, Both are equally welcome.