What if you get too involved in the customer's problem?

Check out this video where a LiveChat agent goes all out to solve a tech problem, only to find out the customer missed the power button under a sticker. It's a classic case of overthinking meets a facepalm moment!

#shorts #shortsyoutube #customerservice

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Join us!
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Hi, great to see you here! :)

We are LiveChat, and our mission is to help people and businesses communicate better and fully express themselves. You may be familiar with our most popular product: LiveChat, which allows you to communicate with your customers directly through chatting (yes, it's that little icon in the bottom right corner of almost every page), but that’s not the only thing that we do. Let us introduce you to the rest of the LiveChat family:

ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase... you'll never guess: it enables you to share knowledge with others easily and quickly.

However, it doesn't stop there! You can expand our software functionality with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce, and many more. All this to give you the perfect tool to communicate with your customers.

PS. We know that’s a lot. We’re pretty proud of that.