How to log out or switch accounts - Kizoa Tutorial

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I'm using Google Translate

Good morning, greetings from Tamaulipas Mexico. Since 2017 I bought a LIFETIME membership and today when I want to use my KIZOA with my account it tells me that I have to pay because it is free. I DON'T UNDERSTAND????

I do not receive answers, there is no phone number to contact me and NO ONE ANSWER.

WHAT IS THIS ABOUT?

I bought a LIFETIME membership since 2017 AND IT ASKED ME TO PAY BECAUSE I DON'T HAVE AN ACCOUNT.

yosoypoder-