New World: Forged in Aeternum - Service Improvements

In episode 42 of Forged in Aeternum, join Kyle Richter (Software Development Manager), Ryan Dromgoole (QA Engineer), Anthony Nguyen (Software Dev Engineer), Quynn Carter, (QA Engineer) as they talk about service improvements.

Community Question: What aspects are you interested in having in a cross world or cross character context?
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0:47 Evolution of New World
2:14 How does an MMO differ?
3:17 Character transfer
5:19 Recent improvement challenges
9:55 Testing teams
11:52 Scripting
12:33 Broadening the scope of the game
14:24 Matchmaking
15:05 Other updates
17:01 Testing process
19:29 The not so glamorous side
21:09 QA

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[playnewworld]

COMMUNITY QUESTION: What would be cool to have in a cross-world or cross-character context?

[jespergran]

The most needed cross-world mode is probably the expeditions, can take hours now to find specific mutations, and for new players trying to complete the story, it's hard finding the normal difficulty expeditions. 3v3 cross-world is mainly needed to match players on your skill level, potentially add a ranked mode. I'd love to also see server vs server wars, a lot of players want wars more accessible, what if for example Nysa could go to war against Barri in the EU region. At first I also thought we really needed cross-world trade post, similar to Runescape and FFXIV, but thinking about it, I have a feeling players on low pop servers will take huge advantage of this, because they have more gatherable nodes per player, would also encourage bots to be made on low pop servers, this could however be solved by making the respawn time of nodes correlate to the amount of players online on the server.

[Zhgarr]

It makes me happy that process improvements for QA are included as part of these interviews AND that the QA members are part of the panel. They so often are the forgotten but so so important people in game development.

[smittyek]

Cross world trading post! - when combined with cross world expeditions and opr/arenas you can eliminate most of the frustration that comes with low pop servers (you've already helped the crafting bench situation and should look at crafting town buffs as well to completely eliminate the punishment for low server pops)

[rowanb]

Props to Anthony, because he is quite direct and you can almost see him thinking when others are talking, which is an added bonus that serves a BS detector on the side

[NoMoreChillies]

i love this. thanks for nerding out with us guys

[RickJohnson]

Being a systems guy (and ex-Amazonion), I appreciate the level of detail you could provide w/o getting too deep into the NDA weeds!

[kevina]

Very informative video, love the transparency on the challenges they faced going cross server. As a dev myself I can understand the difficulty of this type of change especially when you have a live community already playing the game.

[DarknessMaxrocko]

Really enjoyed this more in depth view to what the developer team have had to deal with. Along with the work flow in and inbetween teams. Answered a lot of my personal questions to why certain problems were/are what they are. Wish you guys would hire students :))

[TorikuToriku]

Amazing video great insight on how things are done from a dev pov. For the community question: Could we please get Ranked Arenas after Xserver arenas are made.

[Z-MACx]

Thanks for all of your hard work! Players often think updates/improvements happen at the snap of a finger. It’s nice to here all that goes in to the process which, in reality, is much more complex than people think.

[hipthug]

These people are really working hard on the game to improved it.

[KatanaKamisama]

It would be really great, to have a way to track the server's day/night cycle. And maybe an in-game clock? (Which we had, before the latest "improvements" to the UI.) Better yet, opening up parts of the API to allow community created UI mods, would be nice. Also ways to adjust the size and position of UI elements. yea...

[darvader]

I'd like to see more improvements on desync and character hitboxes specifically in terms of pvp.

[RendolpheGamer]

I was surprise how smooth cross-world OPR happen at start of season 2. Now I know why, Anthony got our back.

[JChalant]

Great Informative review of the obstacles and overcomes you've been handling, keep up the great work! ♪

[TremblingNW]

perfect timing! definitely put me at ease and kept me assured when the game server disconnected me tonight

[Apachito]

I’m glad I’ve been here to see the evolution of this game. Wish I coulda been in Alpha and not just the Beta.

[gamingentity]

Cross world expeditions! Hopefully it will turn into matchmaking with players instead of waiting for manual signups. It will probably require the other devs to make the expeditions easier to play, but that should also be an easy fix, right? 🙃

[DjLaserShark]

Please have the main menu character display match our ingame toon by the time transmog rolls around. As of right now, dyed items aren't showing up on the main menu making the equipped gear look off.