Make Sense of Organizational Complexity and Co-Create Value with Viv Read | OODA Loop

Viv Read of Complexability joins us from Brisbane, Australia! We talk about complexity, sensemaking, and co-creating value for clients and customers – even in times of crisis and upheaval! Viv has extensive experience as a manager and consultant in systems change, stakeholder engagement, culture change, and strategy and innovation. Building on expertise developed in major workplace reform projects for organizations such as Lend Lease, Carlton United Breweries, Department of Employment.

Chapters:
00:00 - How it All Began: A Maverick
03:33 - Bill Ford Was Viv's Mentor
05:09 - Systems Drive Behaviors
10:18 - What Do You Say to the CEO Who Runs on Metrics?
14:01 - People, Ideas, Things, ALWAYS IN THAT ORDER!
15:02 - Ingrained Patterns? Shift Perspectives!
17:20 - Charlie FitzGibbon's Advice and a Complexity Insurgency
22:32 - Complexity for Mining
26:30 - Why Do Leaders Resist?
33:50 - What Can a Maverick Do?
41:40 - It's All About People!
43:00 - This is the Key to Unlock the Power!
47:00 - Actually Diagnose and Treat, NOT Just Take a Temperature
47:20 - Surveys Do Not Give Context
51:00 - Stories Are Fractal and Can SCALE!
53:03 - Lessons Learning
55:51 - What If Our Competitors Are Doing It?
1:03:20 - How to Start? Any Primers?
1:08:00 - You Gotta Do the Work
1:13:10 - It Applies Everywhere
1:13:50 - Three Things Get in the Way
1:19:20 - Universal Principles Bring People Together, ANYWHERE!

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