The world has become more connected than ever | IHG x Hospitality ON

→ Karin Sheppard, SVP & Managing Director Europe for IHG shares her experience and vision of the sector in this time of crisis. An interview with Vanguélis Panayotis, CEO MKG Consulting.
-
0:00 : How did IHG Hotels & Resorts manage the COVID-19 period?
1:48 : What have you implanted at IHG Hotels & Resorts?
3:05 : Do you have any customer feedback on the COVID-19 protocols?
5:03 : What was your relationship with your partners during the implementation of the COVID-19 measures?
6:48 : What is your personal feedback about your management approach?
8:29 : What kind of changes for the hospitality sector because of COVID-19?
10:48 : Do you think that in Europe there should be software that are more oriented towards local customers?
12:24 : What new services are coming to your hotels?
13:16 : When do you think the pandemic period will end?
15:40 : How to keep the investment momentum going?
-
5 barrier gestures to stop the Coronavirus :
1. Stay at home
2. Cough or sneeze into your elbow or into a tissue.
3. Avoid touching your face.
4. Keep your distance, do not shake hands and avoid hugs.
5. Wash your hands regularly.

Take care of yourself.

For business enquires ONLY, contact me here: