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Hemant Bagga Podcast 12Nov2024
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In this insightful episode of Thrive by Arbeit Nexus, we sit down with Hemant Bagga, Director of Hospitality at GITAM Deemed University, to explore the evolving landscape of hospitality education and its impact on shaping future industry leaders. As the hospitality sector undergoes rapid transformation, Hemant shares how academic institutions like GITAM are adapting to industry demands, emphasizing skill development, hands-on experience, and innovative learning to prepare students for successful careers.
Hemant provides an in-depth look at the curriculum strategies that GITAM University employs to ensure students are ready for real-world challenges. This includes the integration of essential skills like communication, empathy, and adaptability—soft skills that remain crucial in a people-focused industry—alongside technological training to meet the rising trend of digital transformation in hospitality. From data analytics to AI and automation, Hemant explains how today’s students are being equipped to navigate a future where digital tools and guest experiences intersect.
Another major theme of the conversation is the role of industry-academic partnerships. Hemant discusses how collaboration with industry leaders ensures that curricula stay relevant and aligned with job market needs. These partnerships provide valuable internships, training, and direct experience, allowing students to gain hands-on exposure and understand the practical realities of hospitality roles. Hemant highlights several success stories and initiatives that have empowered students to transition smoothly from classroom learning to industry settings.
We also explore career pathways and job market trends in hospitality. Hemant offers insights into the current demand for skills in roles such as operations, guest relations, and digital customer engagement, particularly in the wake of technological advancements in the industry. He discusses how universities and platforms like Arbeit Nexus can play a pivotal role in connecting graduates with meaningful employment opportunities, ensuring they have the support needed to navigate a competitive job landscape.
In this episode, Hemant provides practical advice for students on standing out in the hospitality field, underscoring the importance of resilience, a willingness to adapt, and a passion for delivering exceptional customer experiences. He also offers his perspective on the future of hospitality, envisioning a sector where technology enhances, rather than replaces, human connection, and where innovation remains at the heart of delivering memorable guest experiences.
Whether you’re a student, educator, or industry professional, this episode offers valuable insights into the essential skills, trends, and opportunities that define the future of hospitality. Tune in to discover how institutions like GITAM University and platforms like Arbeit Nexus are driving a new era in hospitality talent development.
Hemant provides an in-depth look at the curriculum strategies that GITAM University employs to ensure students are ready for real-world challenges. This includes the integration of essential skills like communication, empathy, and adaptability—soft skills that remain crucial in a people-focused industry—alongside technological training to meet the rising trend of digital transformation in hospitality. From data analytics to AI and automation, Hemant explains how today’s students are being equipped to navigate a future where digital tools and guest experiences intersect.
Another major theme of the conversation is the role of industry-academic partnerships. Hemant discusses how collaboration with industry leaders ensures that curricula stay relevant and aligned with job market needs. These partnerships provide valuable internships, training, and direct experience, allowing students to gain hands-on exposure and understand the practical realities of hospitality roles. Hemant highlights several success stories and initiatives that have empowered students to transition smoothly from classroom learning to industry settings.
We also explore career pathways and job market trends in hospitality. Hemant offers insights into the current demand for skills in roles such as operations, guest relations, and digital customer engagement, particularly in the wake of technological advancements in the industry. He discusses how universities and platforms like Arbeit Nexus can play a pivotal role in connecting graduates with meaningful employment opportunities, ensuring they have the support needed to navigate a competitive job landscape.
In this episode, Hemant provides practical advice for students on standing out in the hospitality field, underscoring the importance of resilience, a willingness to adapt, and a passion for delivering exceptional customer experiences. He also offers his perspective on the future of hospitality, envisioning a sector where technology enhances, rather than replaces, human connection, and where innovation remains at the heart of delivering memorable guest experiences.
Whether you’re a student, educator, or industry professional, this episode offers valuable insights into the essential skills, trends, and opportunities that define the future of hospitality. Tune in to discover how institutions like GITAM University and platforms like Arbeit Nexus are driving a new era in hospitality talent development.
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