How to import & export configuration file in IVMS 4200

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How to import & export configuration file in IVMS 4200
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After I did that, i see all my devices at new pc, but I can't make screenshot or record video

AlexElvz
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Has anyone else come across error 1015 when trying to export configurations?

AlbertStrydom
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Is it possible to export the file with superuser and import the file to different PC with different superuser?

karshijaka