Diversity and Retail: How to Adapt Your Business to the Diverse Digital Customer

Join Anna Brailsford and a panel of female leaders from major retailers as they discuss the significance of diversity in retail and how to adapt to the diverse digital customer.

Featuring insights from Jessica Hall of Just Eat Takeaway, Kelly Coutinho of Ralph Lauren, Cristina Rutgers-Astolfi of IKEA, and Karen Brown of Sainsbury's.

🔹 In This Video:

Panel Introduction: Anna Brailsford introduces the panel of influential female leaders from Just Eat Takeaway, Ralph Lauren, IKEA, and Sainsbury's. 🌟

Impact of Diversity: Explore how diversity in retail represents a diverse customer base, drives innovation, and fulfills moral obligations.

Hear examples of positive impacts on teams and products. 🌍✨

Personalization & Technology: Learn about the importance of personalization for meeting diverse age group needs using technology, balancing data insights with ethical considerations. 📊🤖

Career Switching & Learning: Discover strategies for enabling career switching and continuous learning to access new talent pools, and hear the speakers' diverse career paths. 🔄📚

Inspiring Personal Stories: The speakers share personal stories to inspire others to pursue career changes and nonlinear paths, highlighting their own winding journeys. 🛤️💬

Recommendations for Diversity: Get actionable recommendations on setting diversity targets, sponsoring high-potential individuals, and fostering an open culture that embraces different perspectives and behaviours. Authentic leadership commitment is key. 🎯🏆

Gain valuable insights on fostering diversity within your retail business and adapting to the needs of a diverse digital customer base.

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