What are some emerging trends in the Indian GCC landscape? | nasscom Insights

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In the Video

Panelists:
Mohammed Faraz Khan, Head of GCoE Accelerator Practices, Zinnov

Amit Kalra Head - Global Business Solutions Centre India, Swiss Re Global Business Solutions India Private Limited

Prerna Buckshee, Senior Analyst, nasscom Insights

Shantanu Chakraborty, Executive Vice President & Regional Head Southern Region India, Brookfield Properties

Report Summary

nasscom, in collaboration with Zinnov is excited to announce the latest edition of our biennial report on the GCC India Landscape titled ‘GCC 4.0 | India Redefining the Globalization Blueprint’.This report is a comprehensive publication examining key trends, insights, drivers and evolution of India's GCC landscape including distribution of GCCs across various tiers and cities in India. Further, the compendious report encompasses key themes pertaining to cutting-edge engineering competence stemming from India; digital transformation, innovation and experimentation; the progression of GCCs from the Shared Services Model to mature Global Business Services (GBS) Construct; leveraging India’s next-gen talent to catapult advancement of GCCs; edifying the intrapreneurs leading GCCs so as to elevate them to home-grown global leaders; mastering networked globalization; sustainability, diversity, equity & inclusion as well as the development of a vibrant ecosystem (startups, academia, service providers, etc.) becoming key cornerstones for the growth and success of GCCs in India. These factors are not only shaping/transforming the contours of the current GCC Landscape in India but are also acting as a lighthouse for the way forward for GCCs. The report also entails the projected outlook for GCCs in times to come as they transition into the 4th Wave of evolution wherein they are focusing on revenue generation, building niche competencies,customer-centric business development, peer collaboration, cultivating global leadership, navigating the Generative AI paradigm, policy formulation with the government and charting the course in untapped frontiers as they are increasingly becoming key hubspots for ‘as-a-service’ transformation. The blueprint of GCC 4.0 is being rewritten with India at the fulcrum of this paradigm shift as GCCs in India are increasingly concentrating on decentralization and diversification of portfolios, becoming innovation hubs, assuming a strategic role in fostering product innovation, driving technological advancements, and spearheading digital transformation initiatives for their parent organizations.