Balancing Strategic #work with Tactical Work with Dustin Laycock, Lauren Jones, and Navin Jagannath

During our Pre-Symposium Panel today, Dustin Laycock, Dr. Lauren B. Jones DNP, MBA, RN, CNE, NPD-BC, NE-BC, CNML, Navin Jagannath, and I discussed how to help employees effectively balance strategic work with tactical work.

Here are some points we discussed in our panel today:

How to clearly articulate goals to team members

How to develop and enact communication norms

How to communicate to team members that a process is being developed that will solve the challenge they are facing (but it isn't ready yet)

How to handle a scenario when you have a team member that isn't interested in getting promoted

What the difference between autonomy and ownership is

How to communicate difficult news to a team member or direct report and how to minimize surprises

How to give regular coaching and feedback to team members

How to determine the urgency (and a process around it) for when communicating with team members

How to have effective 1:1's

Why allowing for 5 minutes to process a conversation (after the conversation) is critical to making sure the conversation is fully digested

#leadership #communication #companyculture