Does AI help to improve Customer Experience?

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Artificial Intelligence (AI) made a huge leap in the last years, and became hugely popular with the rise of ChatGPT. More and more companies and businesses evaluate this for their processes and customer facing operations.
I had the honor to have Geraldine McBride as my guest. She is CEO & Director at MyWave, specialized on AI for businesses.
Tune in and tell us what you think about the "rise of the machines"!
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