The differences Between B2B & B2C Sales

Course Lessons:
Welcome
Introduction
B2B
B2B vs. B2C
Organizational Buying
Organizational Buying Process
Determine Your Company's Values
B2C
Consumer Buying
Understanding the Consumer
Using a Customer Focused Approach
5 Steps to Better Understand the Consumer
Customer Relationship Management
What is Customer Relationship Management?
CRM Software
Use of Technology in Modern Sales
Make the Most Out of Your CRM with These 5 Steps
Conclusion

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