How To Use Your Standalone HIVE Thermostat - Pro-Tect Heating & Plumbing Ltd

A brief video explaining how to set up and use your standalone hive thermostat at home, without using the app.
We also have a video explaining how to use your hive thermostat with the app.
You can find this video and many others from our channel or at the end of the video.

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Get in touch through the comment section below, alternatively get in touch with the Pro-Tect team using our website or email below:

Thank You.

[kenlizzio]

Just moved into a new place with a HIVE, and of course no instructions were left. This is a great “How to” video. Thankyou.

[peteiswriteingnow]

Had to help out one of my family this weekend who has one of these could not find the manual, so this was a great help to get it up and running, thanks a lot.

[journalearth]

I moved into a house with hive installed and I thought I had to be connected to wifi to use it. Your video explained it really well thank you.

[johndavid]

Had mine a while. It's great. Never really bothered with the thermostat, just iPad app. I will now. Clear and useful. Thanks.

[Pjdoody]

Thank you. Moved into a house five days ago. I’ve been struggling with this, as no instruction manual. Let’s hope the hot water will come on now 🤞

[hvr]

This was very useful, having had my wall and app tools for some time. Thank you.

[christopherhope]

best Ive found to show a customer what it is.

[harryharker]

Fantastic as a previous comment just moved and this has helped much .

[marianelavelasquez]

Your video was super informative and straight to the point - thank you:)

[petsar]

Best video on Internet for this thermostat

[MaryThomason-lfrv]

I have just had a new boiler and hive i am 86 year's old and i found it very helpful not easy at first
I still make mistakes when i want to make a change to the heating but if i can do it anyone can

[elizabethwilson]

very informative video thank you. I care for a disabled lady and she has a hive I've got the gist of working it but when I turn the target temperature up and press the tick the actual temperature doesn't come up to match it. the actual temperature was sitting at 18 all day, any suggestions please. I had British Gas out as I thought it was faulty and they said it was fine!!!! help

[RobertWright-kevp]

Great video. But I've bought one of the new ones without a dial. Want to
schedule it without a hub. But can't find how to do so. The app requires a hub of some kind.

[AnnabelElizabeth]

British gas installed this (just the control) today and we set the timer for 6am to 9pm. It's currently just after 10pm and the radiators are still piping hot. Is that normal? How long does it take for the heating to go off or is there a malfunction somewhere?

[viviennegwilliam]

Excellent - thanks 🙏 Is the Actual temperature set automatically?

[mseaward]

I know this video is a year old but hope you see this. Just moved into a house and theyve left their thermostat. It seems to ignore the temperature i choose and turn on the heating when it wants. So i wondered if its where im keeping the thermostat itself? Is it out of range maybe? Also i unplugged the hub as hive recommend and they say the thermostat SHOULD work alone but i wonder if thats why it keeps turning on. Theres currently no internet while we move in. No interest in the app really but feel i may need to buy the hub?

[thundercata]

How do I get rid of the Ready By function when I don’t have the app? All the forums give instructions with the app but I don’t have a hive hub or app. Thanks.

[paimei]

Just had this thermostat installed. The actual temp is not right. How to fix this please?

[theretrogk]

Can I take the thermostat off the wall.. Put it in another room and it'll keep the heating on until that room hits the set temp?

[MerylPotts]

Can you tell me how to edit the time please? Thanks