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Tips for Improving Patient Satisfaction
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Physicians who communicate well with their patients have higher patient satisfaction scores and lower liability risks, according to Dr. Marcus Tower, medical director of gynecology and care management at the Cleveland Clinic Foundation/Hillcrest Hospital.
Self-analysis and coaching can help physicians become better communicators. Dr. Tower suggests that physicians analyze their communication techniques after each patient encounter.
Dr. Tower was a featured speaker at The Doctors Company's OB Advisory Board Meeting. Leading obstetrical specialists gather at this annual meeting to discuss industry best
practices and patient safety trends.
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LET'S CONNECT
Self-analysis and coaching can help physicians become better communicators. Dr. Tower suggests that physicians analyze their communication techniques after each patient encounter.
Dr. Tower was a featured speaker at The Doctors Company's OB Advisory Board Meeting. Leading obstetrical specialists gather at this annual meeting to discuss industry best
practices and patient safety trends.
SUBSCRIBE FOR OTHER VIDEO TIPS AND NEWS
VISIT OUR WEBSITE
LET'S CONNECT
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