How to restart your iPhone or iPad if it’s frozen on the Apple logo | Apple Support

Learn what to do if your device is frozen on the Apple logo, doesn't respond when you touch it, or becomes stuck when you turn it on.

Topics covered:
0:00 - Intro
0:23 - Force restart iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
0:47 - Force restart iPad without a Home button
1:07 - Force restart iPad with a Home button
1:20 - If your iPhone is still frozen, enter recovery mode on your iPhone and restore it with a computer
2:07 - Enter recovery mode for iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
2:32 - Enter recovery mode for iPad without a Home button
2:56 - Enter recovery mode for iPad with a Home button
3:11 - Restore your iPhone on a computer

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[maxslotover]

Anyone else just watch all of these even though you know it all already?

[NotAaronJaime]

imagine needing to watch this video but the frozen iPhone is the only device you have

[MNA]

As a kid, I used to spend hours with my iPod touch connected to iTunes on a windows pc in recovery mode after a “failed experiment” lol.

[mashedthempotatoes]

Damn, I can't believe I have to watch this video right now. I just woke up and I'm in a bit of a rush, but my iPhone has decided to malfunction after an auto-update overnight. Unfortunately, I haven't been keeping track of daily backups either.

[MagicRoosterBluesBand]

A $1200 phone that loses all its data because of an update. Sad.

[moondriplets]

The screen went black and the Apple logo appeared again but how long should the Apple stay on the screen for again? It's been a little while and it appears to still be on the Apple logo

[seank]

In all my years of self-repair, this is the first video from a manufacturer that actually worked!

[danilodanilov-vhwp]

Press buttons until appl logo appear? It is always appears and never disappears ! That the poin of you instructions! Useless

[goalscorerhd]

And finally a video explanation for our not so much tech savvy ppl!

[cawsomeaolin]

i have mac catalina but when i connect my ipad to it it doesn’t appear on finder

[danielwortley]

That IPhone 15 pro Advert you guys made is really cool

[ikennaemencheta]

the volume up and down quick release and power button till apple logo is not working on my 12 pro max. pls help

[ayonmahmud]

Hi, I am using a windows for the recovery/update (7.46 GB which is quite impossible to be downloaded in just 15mins) so after every 15mins the recovery mode exits itself and starts redownloading but doesn't show how much it is done so what should I do now?

[hattag]

Or make a phone where you can quickly disconnect the battery and maybe wait 10 seconds and maybe put it back like how android used to do it in the old days

[Ava_Cado]

What do you do if your iPad with touch button still is on the home button??

[interstellarsnow]

Would have been good to see this the other night, as my old iPad froze. Luckily, today my new iPad Air 5 arrived so i shouldn’t have to deal with freezing anymore.

[ayush]

My iPhone 14 Pro Max’s battery is draining faster after ios 17
Please make a video on how can I turn back to ios 16

[KamdenJ-fxzi]

What about a iPhone 15 pro what to do?

[theofficialkytp]

How do I do it if my Vol down button isn’t working

[maDShezr]

Worst customer service in apple i changed my device to Galaxy And i feel free now