Deliver Bad News Effectively With Accusation Audits | Troy Smith

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

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Thanks for watching!

[miselokulula]

You are going to think I'm crazy..you're going to think I'm greedy ....I have crunched the numbers and this video has 101% helpful.

[SevenAnomone]

What a HUGE difference moving the needle such a small amount can make. I seem to have inherited a combative approach to negotiation and now having turned 50, I can see what a huge impact this has had on my career and life. it's not due to a lack of skills on my part, I'm good at what I do - it's negotiation I suck at! As a technology consultant, I WISH I knew this stuff 10 years ago!!! So, I read the book some time ago but clearly it's time to get serious about it. Signed up for my first course about mindset and I am really excited about this journey. :) oh btw, I'm not a small skiing gamer person, that is my son. Who hacked my youtube channel to upload videos. :)

[add_Ilija]

This is an outstanding video! it's going to be of tremendous help. Thank you Black Swan group! 🙂

[allyramadhani]

This video is owsome, just closed the deal for exactly amount I said $26, 864. i just used labeling, and threw this in the end she run and begged for it,

[michaelosman]

Is it possible to effectively utilize an accusation audit in an email?

[geoffreynelson]

Holy Smoke! This is what Eminem did in the last battle in 8 Mile!

[haonles]

You probably think this is unimportant ;)
Would love to know how – you're probably thinking – translates best into german?

The Problem being: it could sound like you are tuning down the Accusation by "probably" / "wahrscheinlich".
As if i would say, i don't want you to think, that i'm a bad guy, BUUUT
Would it be better to say: i know you are thinking, that???

As the fine NUANCES of LANGUAGE seem very important to most of your techniques.
(Sie denken wahrscheinlich, dass ?)