How to Find a Chinese Freight Forwarder

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How to Find and Choose a Freight Forwarder in China and Other Asian Countries

A local freight forwarder provides numerous benefits to traders who source goods from Asian countries with their own languages and cultures. Follow these guidelines to make the best hiring decision for your company.
Asia is a major global trade engine. Traders all over the world source low-cost, high-quality goods from the region, led by China, the world's factory, to sell in their respective markets. Other Asian countries that feed the global demand for electronics, electrical equipment, automobiles and their components, textiles, and plastics include Japan, South Korea, Vietnam, Thailand, Malaysia, and Indonesia.

Shipping from Asia can be difficult due to the various languages and business cultures. Transit times are also extensive. For example, shipping goods from China by sea - the most popular and cost-effective mode of transportation - takes an average of 30 days. If the shipment is not properly planned, a lot can go wrong on such a long journey. Hiring a freight forwarder to handle your shipments makes good business sense, particularly if you are new to importing from Asia. However, hiring a freight forwarder in the Asian country from which you import rather than in your own country may be preferable. To save money, most international freight forwarders in these countries will outsource the job to a local forwarding company.

It is not as difficult as it may appear to find a freight forwarder. This is an excellent resource for locating and selecting the best forwarder for your needs in each of the seven countries mentioned previously. Continue reading to learn more:

What is the role of a freight forwarder?
What are the benefits of working with a local freight forwarder?
What should a freight forwarder look for? Where should I look?
Read about the top Chinese ports driving global trade and the top Chinese cargo-handling airports here.

Find a reliable freight forwarder with this checklist:

Registered company: Confirm that the forwarder you selected is registered and legal. Chinese forwarders have bilked foreign traders and freight forwarders by offering low ocean freight rates. In a dispute, a registered company can protect your goods.

Well-spoken: To do business in Asian countries, your local shipping forwarder must speak English, preferably. Beyond language, the forwarder should have a good communication system that encourages regular information exchange. Communication is easier if your local Asian forwarder has a contact in your or the destination country.

Professional: The forwarder should have been operating for years. Reputation matters too. Checking if a forwarder is a member of the World Cargo Alliance (WCAworld) or International Federation of Freight Forwarders Associations (FIATA) can verify their reputation. Such groups require a good service and financial record.

Solid supply chain: Forwarders are only as good as their logistics providers, customs agents, and industrial connections. After all, these connections allow a forwarder to offer the best freight rates, document quickly and accurately, clear customs, and more.

Specialisation: Is your forwarder experienced shipping your goods? Do you need packaging? Fresh produce, refrigerated goods, and hazardous material businesses need this. It also applies when a freight service or shipping mode is needed. For instance, air freight for high-value shipments or LCL consolidation services (consolidation is the grouping of multiple small shipments to form one full container shipment).

Location: Your manufacturer/supplier and forwarder should be in the same city. However, if you can find one near the port of departure, they will be more familiar with shipping from there. This condition is nice but not necessary.

Insurance: Shipping is risky. Uninsured shipping is dangerous. Responsible freight forwarders advise on and arrange cargo insurance from origin to destination.

Cheapest isn't best: Forwarding fees reflect services. Your Chinese forwarder's quote may be too good to be true. Before choosing, compare forwarder quotes and services.

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