Inside FedEx's 'Superhub' During Christmas Rush

ABC's John Donvan heads into the shipping company's largest hub during the busy season.

[gmjunky]

I worked in a UPS hub for 5 years, there is no way that pie would have made it intact during peak season. If people could see what really goes on in hubs you'd be shocked!!

[KRP]

Cameras rolling, keep the package throwing and kicking to a minimum.

[govenmentassassin]

Holy shit, that was sooo rehearsed! "I carefully place the pie in my truck"

[sferrin]

That pie would have been toast without a camera crew to babysit it all the way.

[attilavidacs]

You forgot to show the parts where the boxes were kicked around

[mubblemann]

... and then it gets drop kicked 80 yards in to your front porch by the delivery dude.

[TwoThreadsAhead]

Want to know a secret folks ? EVERY package in EVERY warehouse is thrown around to some degree.

[cs]

Plot twist: There were drugs hidden in the pie. You just witnessed a drug smuggling

You know that pie is not going to survive if it goes through the normal process.

[DM-bynt]

Lol Lawrence was like "get the fuck out my face, im trying to work".

[myselfasmyself]

I’m a FedEx driver. Take pride in my job. Love it. Especially the people I meet. Thank you all for using us

[Philip_J_Hill]

I work at UPS and can confirm, this is not all that happens. They seemed to have missed the part where employees wing boxes around and kick shit all over.

[gildiaz]

I worked there for 26 years and I remember when FedEx delivered me safely to a deserted island then crashed. I was forced to make some homemade shoes I then made friends with a volleyball. Thanks FedEx!

[VasavChawla]

i cried seeing the world economy pass through my eyes..

[agsparklekat]

Was sitting at my window waiting for my iPhone 6s and getting a bit impatient since it's supposed to be delivered today. Watched this and now I'm chilling by the tv because i now have major respect for the process.

[noujaadw]

imagine buying a 12.99 pie and the shipping fee is 49.99.

[aquarius]

Why don't pie eaters try to reduce their carbon footprint by making their own damn pies. 

[doctoroctos]

Proper investigative journalism would have shipped 2 pies in seperate boxes. This box clearly received VIP treatment. FedEx doesn't even do 24 hour delivery, it's 48 to Hawaii. This was a holiday feel good piece that turned into an ad for fedex. The one good part was seeing the TN facilities and the difficulties handled by the massive task.

[FSXNOOB]

Lol, if it was shipped normaly with FEDEX, it would arrive in 87 pieces..

[martinkent]

I was in Memphis back in the mid 90s for a Transportation conference and was invited to have lunch with Fred Smith, the founder of FEDEX, and some of his staff. Interesting guy and he told us his story of how he got started. Their first sort took place in a building where they drew three circles on the floor. He said the pilot who were working for him were paying for the jet fuel out of their own pockets back then. I bet they are super rich today! Anyway, we got invited to go to the airport and watch the sorting process at 1 in the morning. It was incredible. Watching the long line of planes landing, unloading, packages being sorted, loaded back on plane and off they go.