Mastering ISO 9001:2015 Section 9.2 Internal Audits

Key topics covered include:

• Understanding Internal Audits: Learn about the requirements for internal audits, including the need to audit the entire system annually. Understand the importance of planning, establishing, implementing, and maintaining an audit program, and why having a procedure, though optional, is beneficial.

• Defining Audit Parameters: Discover how to define the frequency, methods, responsibilities, planning requirements, and reporting procedures for audits. Understand the necessity for auditors to be objective and impartial, ensuring they do not audit their own work.

• Outsourcing Audits: Explore the benefits of outsourcing internal audits to maintain impartiality and ensure thorough coverage. Learn how outsourcing can help organizations that struggle with keeping up with audit requirements.

• Audit Findings and Corrective Actions: Understand that the purpose of an audit is to identify issues and raise flags for management. Learn how effective audits highlight problems that need corrective actions and root cause analysis to resolve.

• Using Checklists: Gain insights into the use of checklists to ensure all aspects of the audit are covered. Understand that while checklists are optional, they can build confidence and ensure comprehensive audits.

• Training and Competency: Learn about the importance of auditor training and competency. Understand what auditors look for in terms of proof of training and how to ensure your auditors meet the required standards.

• Reporting and Sampling: Discover best practices for writing audit reports, including how to document findings and ensure reports are communicated to top management. Understand that audits are a sampling of the system and how to reflect this accurately in your reports.

By mastering the requirements for internal audits in ISO 9001:2015 Section 9.2, your organization can ensure effective monitoring and continuous improvement of its quality management system. Whether you are involved in quality assurance, internal auditing, or management, this video provides valuable insights and practical tips to enhance your auditing practices.

Tune in to learn more about conducting effective internal audits for ISO 9001:2015 and how to ensure your audits drive continuous improvement and compliance.