Sephora Holiday Haul (+ Sephora Changed Their Return Policy!?)

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As per USUAL, I crammed a lot into this video: Sephora Holiday Sets, Too Faced palette review/review of the set I bought, and what I really think you NEED TO KNOW about Sephora's new return policy (😒)

⭐ TIME STAMPS BELOW ⭐

Intro - policy change

Holiday:

(Comparison to last year's palette/review @4:57)

Side note on this - I forgot to mention that the primer does seem to matter. TF's Shadow Insurance and, somehow, Mac's Paint Pot have been my favorites with it. ABH's & UD's primers had a shorter wear time. I suspect this palette needs a "grippy" primer, set only where you blend vs the lid itself.

(Holiday Sets @7:51)

Other Sets:

Everything Else:
Natasha Denona Mini Diamond Glow (in Favorites kit)
Melt Lipstick in Old Rose - Favorites Set
Violet Voss Glitter Topper (lol...hey Sephora, put "eye topper" on the box! Ty) - Favorites Set

#sephora #sephorahaul

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FTC Disclosure:
*I received these products complimentary from PUR The Complexion Authority and Givenchy. All other items in this video paid for with my own money. Not sponsored. All my own opinions.

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About Me:
Dry/Acne-Prone Skin
Neutral olive undertone
Best matches: Koh Gen Do 213/Smashbox 1.05/Tarte Light Sand/Mac NC20

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As someone who has worked tons of retail one of the things that annoys me about them not being upfront about the return policy is that their poor employees are the ones who will have to inform people and deal with the pissed off customers in the end.

kathleen_ryan
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I'll be winding down my purchasing at Sephora. Not only has their return policy changed, but their point system is ridiculous. 1, 000 pts. For $25 vs. ULTA 2, 000 pts. For $125.

paulamaguire
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I return items and always have my receipts. But that’s just me. Agree that they should have informed all Sephora customers. I think it’s a little underhanded by not making people aware of their policy change.

debralee
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Thanks for sharing the updated Sephora info. That being said, I generally prefer Ulta anyway due to their loyalty program. Sephora's VIB is all but useless. The only time I shop at Sephora these days is if I'm looking for a particular product that Ulta does not carry. I actually prefer Sephora over Ulta, but the money I save with Ulta through their Rewards program is well worth it to me.

michelledillard
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I am more bothered by the “reward” program. There basically isn’t one. The return policy only bothers me in that I think Sephora has no respect for the customer and they aren’t very honest when it comes to their communication - or in this case, lack of communication.

nancylapeach
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Sephora makes the weirdest decisions...That said, I really can’t imagine needing more than 30 days to decide if I want a product or not (especially when they are so good with giving out samples.)

brookesosa
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LOL 😂 “That’s a bad life choice Alice” I’m laughing so hard. So glad I found your channel. You’re great!!

heatherpate
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People who are up to no good by committing return fraud and by flat out stealing and then trying to return it for money, have truly ruined it for everyone!

brendaberry
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All these pushy emails from them really makes me want to purchase from them less. It feels desperate, dishonest, and clingy... three things I cannot stand. Yay no Kat Van D, I can buy holiday sets again now!

AwakenedPuffin
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The blush with the highlight looks amazing!!!

cknox
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You glow girl! I totally get that you want another. I boycotted Sephora almost a year ago, and I reeerrally want that set 😍 It's messing with my life choices as well ♥

VondaInWonderland
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Your look STUNNING! Great job on the tight detail shots (thank you awesome editor!). The Natasha blush is beautiful. Since that's your favorite product, you may be able to find it on Ebay or Poshmark. Sometimes that works, other times, once you add s/h it's better to just buy a 2nd kit. QVC recently had a 10 pc. Tarte TSV (A369737): foundation, 2 eye/cheek palettes, 2 brushes, 2 mascaras, 2 glosses and sponge for $60. Almost got it...$6 an item is tempting, heck, better then drugstore pricing.

vashtiramsaroop
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And now imagine the European Sephora does not accept returns at all. If you buy a shitty product, have an allergic reaction or just hate the thing, you´re stuck with it.

norryvamp
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I grabbed the set for that ND Diamond and Blush palette as well, plus the Artist Couture Finisher. I have the big ND blush palette which is similar and that’s why I didn’t buy the mini duo when it released. I just couldn’t justify it. But in this set with all the other stuff, it’s amazing! You can grab that one on its own for $25 I believe. I love the finished look. I adore the juxtaposition of warm and cool. It’s unexpected (and maybe unplanned), but it absolutely works!!! ❤️

PersonalBeautyLab
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Really enjoyed your video and personality! I’m subscribing!!!

Selene
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I have the first gingerbread and I really like it ... what to swatch the extra spicy 🌶 to see if I really want both

HotMessNessMUA
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That palette is super cute. Looks like a lot of useful colors and I love that green thrown in.

taintedlife
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I am totally the monster that puts everything away as I use it. Makeup, cooking, work, you name it - I clean it! It's part of a deeper personality problem with me 😂

aghost
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I have a costumer that returns everything. She’ll waste our time asking for the latest only to have it returned a week later. I bet she wears her underwear with the tags and returns it a week later as well.

BabeArixo
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I actually didn’t know that about about the return policy, ty for sharing !!

melissariso