How Enterprises Can Manage and Deploy AI Effectively: Rohit Agarwal – Portkey

In this episode of Intelligence Unscripted, we sit down with Rohit Agarwal, co-founder of Portkey, to discuss how his startup is transforming the way enterprises manage and scale AI production. Rohit shares his journey, from his early days at Freshworks to founding Portkey, and how his experience shaped the vision for Portkey’s AI gateway and observability suite.

Rohit unpacks key challenges companies face when deploying AI models at scale—rate limiting, traffic management, hallucinations, and governance. He explains how Portkey provides a solution by offering better visibility, control, and security through their AI gateway, allowing enterprises to manage multiple AI models, route traffic, and build forward-compatible solutions.

Learn how Portkey tackles the nuances of AI production, including the rise of multi-cloud usage, the need for governance, and the importance of building tools that integrate seamlessly into existing workflows. Rohit also gives insights into the future of AI, predicting the rise of multi-modal models, agentic workflows, and the increasing role of audio data in AI-driven solutions.

Tune in to explore:
⭐️ The challenges of taking AI from proof of concept to production
⭐️ How Portkey solves AI deployment issues like rate limiting and traffic management
⭐️ Governance and security in AI models at scale
⭐️ The future of AI models, including multi-modal capabilities and agentic workflows

Whether you're an AI enthusiast, a startup founder, or an enterprise looking to integrate AI into your processes, this conversation is packed with valuable insights into the evolving landscape of AI and how Portkey is making it easier for businesses to stay ahead.

#AI #Portkey #MachineLearning #AIProduction #TechStartups #EnterpriseAI #AIIntegration #AIObservability #ArtificialIntelligence #FutureOfAI

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Summary of Transcript: In this episode of "Intelligence Unscripted, " host Bala Parari interviews Rohit Agarwal, co-founder of Portkey, an AI Gateway and observability suite designed to help enterprises move AI projects from proof-of-concept to production. Rohit shares his entrepreneurial journey, starting with his first startup, Framebench, which was acquired by Freshworks, where he later led product and platform engineering teams. During his time at Freshworks, he worked on AI support chatbots, gaining insights into the complexities of taking AI solutions to production.

The conversation focuses on the challenges companies face when scaling AI solutions, such as rate limiting, traffic management, and dealing with AI hallucinations. Rohit highlights how Portkey solves these issues by providing traffic management, observability, and governance tools, allowing companies to manage multiple AI models seamlessly. He also explains how Portkey is helping enterprises by enabling smoother integration of new AI models, load balancing across providers, and improving governance over API keys and compliance.

Rohit touches on key trends in AI, such as the rise of multi-model systems and the increasing importance of audio models in the future. He predicts that AI workflows will become more automated and contextual, with more orchestration between tasks rather than simple transactional interactions.

Portkey's open-source approach aims to offer flexibility, enabling teams to build production-ready environments while integrating multiple AI tools. The company has raised $3 million in seed funding and is working closely with customers like Quizizz to help them gain better visibility and control over their AI implementations.

Key takeaways include the growing role of AI in software development, customer support, and marketing, and how platforms like Portkey are essential for managing AI complexity in large-scale deployments.