THE ICE CREAM IS MELTED IN THE FREEZER

I don't really know what happened here.

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[richardhiskett]

You were fairly gentle with that twist timer. The cooks might have torqued that knob around hard against the stop and it might have stuck for a while until someone slammed the door hard enough to knock it loose. However it is very likely somebody left it turned off and won't confess to the manager due to the ruined ice cream.

[LorgCL]

I immediately recognized the location from the "tweakers" video. That video was the first video of yours the algorithm reccomended to me and since then I've watched every video you've released, some multiple times. Without exaggeration, your videos have made me the most knowledgeable tech at the last 3 companies I've worked for and nearly tripled my hourly rate as a result. I know you've stated many times that you initially began making these videos for your employees, and anything else was a byproduct, but you're literally out here changing lives and improving our industry every day. Keep up the good work. Best wishes from the East Coast!

[nikodukkes]

I had that shut off valve happen to me once, couldn't figure out why compressor went bad...after replacing figure out were restriction was....took a 20 min break just to stop overthinking, I said let me check that valve stem and it was I carry 20lbs C02 tanks with me, even when condenser looks clean I will blow it out to make sure especially on the summer months.
BTW. I just found your channel. Yiur awesome, love your videos.

[loudnoise]

I have worked for the same software company for about 30 years as a support guy for a nav suite used by the US fishing fleet. I rarely go to the boats anymore, six or seven times a year, since my techs are well trained and very good.

Anyway, about twice a year things turn out like they did here. I get there and everything works. I generally repeat everything my techs did just to make sure they didn't miss anything but, since everything is now working, don't find anything (nor did they, even when it wasn't working). And the problem does not return.

I am nearing retirement. The joke within the industry (which is something of a small town), is that occasionally a specific installation of the software gets lonely and wants to make sure that I am still around :).

[kingharry]

Had the same kind of call once. It took a few call backs before an employee on a smoke break ask me if I was there to fix the ac for the kitchen and told me the kitchen was getting so hot that they had to prop the freezer door open to cool it down.

[philltafolla]

If I had to guess that unit was off on “high head “ pressure had several calls during the heatwave. If you think about it call came in at 4pm bet that system was off since 12-1 pm or so when it was extremely hot . That peanut style high pressure could be weak could be opening up prematurely. I believe the tolerance is +/- 15% . The condenser being a bit dirty could have been the main culprit. Good video

[natsaichigwada]

I love your videos man. Thorough checking is very important. Write on work order all you checked based on your knowledge as a Technician. We cannot fix what’s not broken and I hate this kind of calls😂

[kens.]

A Great Reason to keep a Supply of Huge Straws in your Work Truck. 😬 To Slurp Down the Liquid Ice Cream. 👍

[RWRefrigeration]

Great video. Thank you. 1st option: going off on high pressure cut out. 2nd option: the customer turning it off and forgetting about it. The defrost timer is suspicious as well.

[philmerrifield]

An intermittent problem is the hardest one to diagnose. Still, interesting issue but kinda screwy what the heck is going on. Great video brother

[garrysalis]

I've been caught out a few times with condenser looking clear but that fine dust does cause high head pressure . Mainly on drink fridges for the big red company in Australia.

[Deeppizza]

As a new commercial refrigeration technician, I can’t tell you how much I appreciate you sharing your knowledge! Thanks for the great vids man! Keep up the good work!

[sherwinalvarez]

I attest to that discharge valve. In my 3rd year, I chased that down mistakenly. As soon as I took the cap off, I saw it. It was the last thing to check because I found no other reason I was banging off on HP.

[lukerobinson]

i think the door was left open for hours, then at 4 o clock "quick! close that door the manager is here!"

[memyselfandifarmer]

Had a call late on a Friday, freezer warm. Evap iced, move it to defrost. Ice melted. Pressures good, as I was going in and out of the box, the door did not always close.the kitchen doesn’t have ac. Defrost timer was moving.
Door closer BAD.

[ZeroStatic]

It would be really handy if these machines had a data logger in them. Thanks again Chris ❤

[mattheww]

Intermittent problems are the absolute worst thing to troubleshoot, not an HVAC tech but a former tv repair person and I feel your pain when someone says it wasn't working when I called you

[bradwilmot]

I don't know if you noticed, but when you pumped the system down, the right hand fan stopped well before the left one. @ about 6:30 Fan motor going off on thermal taking the head pressure through the roof?

[flyinghigh]

Going through the sequence of operation several times is the best way to find an intermittent problem in my opinion. Make it an equation, add in the problem factors, and time of day. Sometimes it’s as simple as we think but we as techs need confirmation to stamp our name on a conclusion.

[helmsajr]

Great job Chris. I think Defrost timer hanging up sometimes just saying.