MSP 101: What is a MSP? (Managed Service Provider)

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In this video, we dive deep into the world of MSPs (Managed Service Providers) and explore what they are, how they work, and why so many businesses rely on them. Whether you’re a business owner thinking of hiring an MSP or just curious about what an MSP does, this video is for you. I break down the key reasons why businesses choose MSPs over in-house IT teams, the services MSPs offer, and the different types of MSPs available.

We also discuss how MSPs can save companies money, provide round-the-clock support, and offer expert solutions to ensure businesses run efficiently. If you’re starting an MSP or want to understand more about how they operate, make sure to check out the Masterclass linked below for even more in-depth information!

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Excellent information. I just started my new business. Right now it's just a break/fix business but I'm interested in providing more. However, I'm a one-man show so I think I'm pretty limited as to just how far I can go with things.

KenPryor
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This is great information! I have over 5 years of experience working various customer service roles but I would love to switch to a career in cybersecurity. I’m not sure about how I can apply for an MSP help desk role as I feel it’s a great entry point based on the skills I already have. I also started the Google cybersecurity certification course. Please do you know more on the hiring process?

DawgShawg
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