SAP Business ByDesign - Create a Customer Invoice manually

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This video introduces you to the main aspects of how to create a new customer invoice in SAP Business ByDesign.

Closed caption available in English, French, German, Italian, Japanese, Spanish, Braz. Portuguese, and Chinese.
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What about being able do this automatically. How can I take the data from My ticketing system and automate an invoice run?

jeanthepants