After listening, what would you do if it were you?

[confusedwhale]

Full post:
I work in the hotel industry in a busy city. This specific property was completely ran down after covid and EVERYONE left except one person so EVERYONE there is new to the property, most even new to hospitality. Even managers. Even HR. A few of the “rules” set by the new management was that 1) We can’t even have as much as a bottle of water behind the front desk to drink between guests or when there’s a lull in check-ins or checkouts. We have to put it in the bell closet that is nowhere near the front desk. I have to exit my pod, go around the corner out of sight into the lobby, and go in the closet to take a sip of water. Sweet. Got it.
2) We cannot use the public restrooms on the main floor because it is “unprofessional” to guests. We have to go down to the basement (which is around the corner from the front desk, down 2 flights of stairs, into the security office, down a long hallway— next to the housekeeping office. This bathroom is the housekeepers bathroom. All their clothes are in there. They have a shower. They’re always getting ready in there at the sink and every stall is always taken. Ok. Got it. Sweet. Mind you, not even two months ago I was hospitalized for dehydration so drinking water is vital for me. Therefore I require a lot of fluids, and a lot of bathroom trips follow. (ESPECIALLY during that time of that month.) So what could’ve easily been gulps of water between groups of guests at the desk and simple 3 minute bathroom trips on the same level as me, are now 15 minute ordeals each time I am thirsty or have to use the bathroom combined. So I got it. Full line of guests arriving that need to get into their rooms? Full line of guests leaving that need to catch their taxis to get to the airport? I’m sorry, I need water and to use the bathroom, be back in 15. My manager quickly realizes that I am gone for more than 2 minutes and the lines are building as they’re watching from the cameras downstairs and scold me when I come up. He tells me that we don’t get breaks, only 1 unpaid lunch during our shift and I am abusing time paid. That I need to save those activities for my unpaid meal. I tell him, “I am sorry, I was told it looks unprofessional to use this bathroom around the corner in the lobby and also told I cannot keep a water bottle with me. My only option is to go where you tell me to go and with those instructions, it takes me 10-15 minutes to drink some water, make the trek to the basement bathroom and wait for a stall to open, and then wait for a sink to open, and then make my way upstairs again.” He knew he couldn’t tell me I can’t drink water during my shift or that I can’t use the bathroom on the clock, and he sticks by his shitty rules. So he now has to keep his mouth shut when I’m gone for whatever time I please. Other employees have followed suit and reviews pointing out long wait times are pouring in. As my managers sit their butts in their offices and don’t assist with the lines in any way. We’re just doing what we’re told, sir. Us poor working slaves cannot be seen with the big money spenders in their fancy bathroom quarters and under no circumstances can the card swipers see us lowlife associates hydrate with water. Got it!

[StarTheLightBringer]

Halo taco. Simply nailogical. Fuck i miss her