Jagex CEO's message is WORTHLESS

My response to the Jagex CEO, Mod Pips. The message he put out feels like a bunch of PR rubbish.

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#runescape #runescape3

[UmbrasMercy]

"Were sorry we upset you, we will figure out how to implement this with less backlash."

[Rick_Sanchez_Jr.]

Community: “the price of membership is too high.” Jagex: “We heard you loud and clear, we will be raising the price of membership.”

[xzsharpshot]

I still can’t believe In a game that’s taught us about being scammed is trying to do this to us it’s crazy work 💀💀💀

[Jed_Rowahnn]

I'm 27. I've been playing Runescape in some form for almost 20 years. Jagex needs to realise that the majority of their playerbase are people like me who have already had their fill and could quite happily walk away from the game and never come back.

Rioting in Fally and making Reddit posts won't do shit. Cancel your membership and don't come back until they change their tone.

[craig]

someone said this in another video

"Mod pips was the person in charge of monetization during the squeal of fortune era just FYI"

[TRIVIUMDAVEX]

I wonder if we'll get an apology package. 10 keys, 200 oddments and a prismatic shit on the face of each player.

[TJW-YT]

The survey did exactly what they hoped it would, it showed them where the line is. A lot of that stuff is coming, just in a mildly dialled back form to what was originally surveyed so for example now when they put ads into f2p they can say "What? You said you didn't want ads if you were paying?".

It's an extremely common tactic employed by companies (and governments): we tell you that you're getting 10 piles of garbage, then pull back when you seem outraged so that when we give you 6 piles of garbage you think "that's not as bad as 10 piles of garbage".

[LegDayLas]

"we're sorry you got angry" is the classic non-apology. It's OUR fault things didn't work out.

[Atmix]

"Lower cost membership options" means:
-Add $12 membership with ads
-Increase 'normal' membership price to $18

[ZQX]

Corporate language decoder:

“This was originally to be tested in the context of a lower cost ad-supported membership” (after we again increase the cost of membership so that the lower cost memberships with ads are the same price as current ad-free membership).

“We will not include in-game advertisements in any regular paid membership” (but will have them in non-regular lower tier paid memberships).

“While we may explore ads in Free-to-Play (F2P) as a concept in the future, there are no plans for this currently, and we will tread carefully, considering all feedback” (but we will come up with a plan and will add ads as soon as they’re ready).

“We will not be reducing AFK timers for any paid membership from where they are today” (but we will give you the ability to pay more for longer afk timers).

“We will never degrade or fundamentally change the gameplay experience on offer between subscribers” (because our ads are non intrusive and therefore do not change the gameplay experience).

[Dzone]

They basically said "sorry we didn't get away with it, we think you misunderstood us". I cancelled and do not plan to restart it.

[iunnor]

This is like catching someone about to knowingly poison the town water and they say “oh my bad” and just throw the poison in the trash and walk away. Its suspicious and has ill intent written all over it.

[HopeYukizmizu]

apology is 92% detected to be Ai written.

[byever]

Jagex is lying to you. Who could have predicted this

[AlienYogurtPot]

The amount of times they say "We hear you Loud and Clear" goes to show how much they always mess up, and do not care about your opinions, unless it'll make them lose money.

[SuperjeffVids]

When he said no plans to add ads to "normal membership" but didn't mention getting it from bonds. He is dancing around corporate speak. That type of response is untrustworthy.

[yt.personal.identification]

They genuinely think they are smart and subtle and that we are fools.
We may well be fools, but they really are not as smart as they like to think they are.

Imagine buying a business without knowing what the product is.

[tehandroidmaster]

Two back to back videos without the cuppa tea intro... we are truly in interesting times.

[TySchmidt]

Classic door-in-the-face phenomenon. They say something wildly stupid and unreasonable, and then apologize and release a dumbed-down version of that original thing so the community feels like they were heard. Please don't fall for it guys, we shouldn't be paying more and receiving less

[livetoplayrs]

Companies have a fiduciary responsibility to their stakeholders which includes not saying and doing things that could unnecessarily jeopardize the value of their investment.

No company on the planet would put out a survey this detailed and comprehensive without careful consideration first. This "Oops we didn't think this through again" excuse is total nonsense, as it always has been.

Lies