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Defective light for GiftDream (giftdreamco) Solar House Sign product
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Gift Dream (giftdreamco) 's Solar House Sign product comes with a light. This didn't work. It clearly has moving parts inside it, which suggests that it's not manufactured correctly. When it is turned on, it *unsurprisingly* does not turn on.
It is clearly defective.
When contacting giftdreamco's customer service, they have continued to want "convincing evidence" that the product is broken. They have continued to not "see any problem with the product ." They have refused to replace the product and refused to provide a refund for the defective product.
I have since checked giftdreamco's FaceBook page, and have seen many customers suggest that giftdreamco is a scam. I do not recommend buying from giftdreamco given my current experience with giftdreamco's customer support and the fact that I have a defective product that I paid for that doesn't work...
It is clearly defective.
When contacting giftdreamco's customer service, they have continued to want "convincing evidence" that the product is broken. They have continued to not "see any problem with the product ." They have refused to replace the product and refused to provide a refund for the defective product.
I have since checked giftdreamco's FaceBook page, and have seen many customers suggest that giftdreamco is a scam. I do not recommend buying from giftdreamco given my current experience with giftdreamco's customer support and the fact that I have a defective product that I paid for that doesn't work...