Range Dual-Ring Radiant Surface Element Not Working

This video from Sears PartsDirect will show you what to do when a dual-ring radiant surface element—or dual burner— won’t work on your range.Three failures can occur on a dual-ring element—the inner ring, the outer ring or both rings can fail to heat. A bad element, a wiring problem or a broken surface element control switch can cause these failures. In this video, we’ll guide you through the troubleshooting steps to help you figure out which part failed.
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The video includes these parts and tools. Look up your model to make sure you get the right parts for your range.
Surface element control switch
Radiant surface element

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[onjisan]

Thank you Wayne! You're still helping folks 4 years later.

[Jafaraga]

This is the best instructional video I have seen covering just about everything very clearly. Thanks You

[ronwencer]

Excellent! This is the clearest, most logical, and to-the-point video of this type that I've found. It helped me diagnose the problem with confidence; I knew exactly what I had to do.

[dieterdanowski]

That's a really nice repair video! I followed your steps and my heating element needs to be replaced. Thank you!

[ranger]

Very important information. Thank you. I actually opened the inside of dual Surface element switch easily and found out that my contact P2- 4 was not working consequently the inner element was not heating when knob was on the right side but outer element was heating. The contact was little burnt out. So I bent, a little, the flexible side P2 of the contact with a long-nose plier so that it pushes against the other side 4 when operated. Vola! contact was making again and my switch was okay. I saved Canadian $90 switch price!

[freetogo]

Awesome video. Comprehensive and easy to understand. I had to search through many many other videos b4 this one. Thanks

[nildofrohlich]

Thanks, buddy! I'm Brazilian and your accent helps me to understand my American boss

[jimconverse]

Great explanation. You were a huge help. Thank you.

[youraak]

Excellent instructions, thank you very much.

[Ljk]

Wow hell yeah who is this dude. What a king!

[taraolayvar]

Should you plug the unit back in before checking the switch with the meter?

[MarkIreton]

Very helpful, especially the schematic. Thanks!

[edgardestrada]

Does the left and right surface element are the same?

[cathyleonard]

Best explanation video of this anywhere. We have a whirlpool model WFE540H0ES0. We are having issues with only one of the heating units. It is a dual-ring. When it is turned on high both elements heat. The elements cycle off and on but they don’t seem to heat long enough to really cook certain things. Is there a way to determine if the elements cycling off before they should ? How can you determine if they are cycling incorrectly if it is the element overheat sensor or the switch. Thank you

[cpoul]

With regard to an inner element not working but the outer does work when the switch is on for the inner element there’s a light that comes on indicating that the inner element is switched on would that be an indication that the switch is actually ok?

[tychus]

Hello, i have a dual element glass hob, however i wonder if i can replace the burner with a single element, how would the wiring go and will it even work, if they are the same wattage.

[davidzwicker]

My dual radiant element has another probe across from the shown probe. It failed and made the element not work. If you have a second probe test it also for continuity.

[jamesw]

Hello. I have a PCS940EJES from GE and I was having problems with the most inner ring of the element not turning on. We first replaced the element only to notice the wiring and the switch were faulty after seeing smoke and a burning smell when turning it on. We later replaced the switch and wire connections. The element was working fine for a few weeks until the inner ring again would sometimes not want to turn on and now it won’t turn on at all. We’ve checked the switch and wires and everything seems normal. We also don’t have a multimeter. What could be the cause of this problem and how can we fix it? Thank you.

[francissaal]

What is the model number of the range in the video?

[jasonyu]

Thanks for the video! I have one more question about the wiring. Which leads should I connect to test the indicator light? The problem I have for the switch is when I turn the switch on, it heats up (inner and outer both work fine) but the indicator light is not on. I'm sure the light itself is good, because it lights on when either of the other three switches are on. Thanks!