What Are the Digital Capabilities of IoT? | MIT Sloan

The Internet of Things (IoT) presents many opportunities for organizations to re-engineer the way things are done.

George Westerman, Faculty Director at the MIT Sloan School of Management, discusses the applications of digital capabilities in customer experience, operations and the business model.

The Internet of Things: Business Implications and Opportunities online short course from MIT Sloan will help you understand the technologies and conditions necessary for successful integration of IoT in a business context.

By exploring the opportunities it offers, you’ll identify ways IoT can improve productivity in your organization.

6 weeks, entirely online.

View course:

0:00 Digital capabilities
0:42 Customer experience
2:09 Operations
3:25 Business models
4:54 Conclusion
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