Using AI in the Auto Insurance Industry

Insurance claims are one of those long and unpleasant processes for consumers, not to mention expensive for insurers. Generative AI and Large Language Models (LLM) have the potential to change that. How could an auto insurance company utilize LLMs to speed up this experience? Dheeraj Arremsetty explains how injecting LLMs into the process can cut costs and speed up the process for everyone.

[Abhishek.Rana.]

Why not generate a general form with all the possible required details about the accident
Such as model date time
And type of injury suffered
AI model may provide emphasis on facts which non essential to the claim and the llm might no always generate the summary in similar format.

[IOSARBX]

IBM Technology, You're the best! I subscribed because I love your content!

[toenytv]

Great use case choice. Thanks for sharing.

[psmith]

Could we find someone who speaks English more clearly? It's difficult to understand them without using closed captions.

[CamelaJones-yxbj]

your accent is hard to understand. It like a robot is speaking.
LLM can claim our insurance with the wrong/inaccurate information, which can cause more time and unnecessary efforts to reclaim.
Many of insurance claims with LLM already available in market.