HOW TO CUSTOMIZE QUICK ACCESS TOOLBAR IN AUTOCAD

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07/08/2019
Hi!

I am hoping you are still up and running.
I just started a new drafting project after having been away for 5 years. I started ACAD 2014 and proceeded to open an existing floor plan. I noticed almost immediately that the Quick Access Toolbar was missing! I did turn it on but it will ONLY show below the ribbon.


When I used the command to move it above the ribbon, the quick access toolbar disappears totally! WTH?!
Will you explain, please, what setting(s) I need to change to have it return permanently above the ribbon?
Thank you!

penelopelgoss