5 Service Scams Car Dealers don't want you to know

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#Chevrolet #Louisville #mikescarstore

Buying a Car Doesn't Have to Suck™

[craigjacobson]

I have a 2014 Jeep Cherokee sport 4 cyl. Quoted at a Jeep dealership $432.00 to change out 4 spark plugs because its a 2 hr job. I went home, watched Youtube and did it myself. Started at 7:45am and was finished and cleaning up the tools 25 mins later. Only cost me $34 for the 4 spark plugs

[dave]

I took my 2007 Hyundai Sonata to the dealership for an oil change. Since then I found a mechanic near my house. The dealership told me that I needed $2, 500 worth of repairs. I laughed and said no thanks. When I later took the car to a local mechanic and asked him to look the car over. When I picked it up I asked him about the items that the dealership said that I needed 6 months earlier. I didn’t need any of them. I drove the car another 6 years and never had any of the items done. I worked in the automotive industry for 45 years and saw plenty.

[PumaPete]

I worked as a student tech at a ford dealership years ago. I found that there’s usually one or two technicians that really know what they’re doing. The rest kind of fly by the seat of their pants. I literally had a guy tell me to take something off someone’s car “to see what it does!”

[kaydublin]

I’m fortunate, my hubby has been an auto mechanic for 36 years at the same shop, whenever my car breaks down or has a problem, he takes to work and fixes it, usually it’s cheap… he tells me I’m spoiled, when he tells me what it would cost if I took it in to a shop, I’m blown away.😂

[MRDDev]

Don't do flushes but there are fluids you definitely need to change, fluids are not forever and if you want your car to last over 100k miles you should. If you change transmission fluid every 60k miles you should be fine, if its over 100k dont do it. Coolant, also requires change cause that thing gets acidict with time and can destroy seals.
Notice I say change, not flush, 2 different things.

[markbreitenstein]

For many people who do not keep a vehicle long term, your advice is okay. There are fluids you do want to change (forever or not) as they do get contaminated or degrade. For people that keep their cars, fluid changes are important. Better than buying a transmission or power steering unit (thousands of dollars). I look at the fluids that come out. Occasionally it provides strong evidence that it was 100% to my advantage. Want your car to last 150, 000 to 300, 000 miles? Change those fluids!

[MikeMikewaz]

The entire dealership is a scam not just the service department. Salesman is a scammer, parts guy is a scammer, service guy is a scammer, "sales manager is a scammer.

[RobBob]

I stopped going to a dealership entirely when the Service Department hard sold a laundry list of fluid exchanges and cleaners to my wife. I had asked her to take in our '21 Charger for its first oil change at 3500 miles. They had her convinced that she was going to invalidate the warranty for not performing $2500 worth of "service."

[Kevin-mkjo]

So... he went from The Offspring to selling cars? Pretty fly for a white guy... 😂

[LasVegas]

The easiest way to invalidate the warranty on your vehicle is to ignore the manufacturers maintenance schedule. If you do nothing else to your vehicle, get the service done that is required by the manufacturer. If there's a problem with your vehicle because you ignored the scheduled maintenance, they aren't going to cover the repair bill.

[Kenny-jjih]

Never listen to manufacturer about service. Go by the manufacturer of the parts. For example my truck has the ZF 8 speed automatic transmission. Mopar says lifetime fluid. ZF says change it at 80k. Who do you think I listened to

[bigcrowfly]

It is more about people having different levels of honesty. Sometimes at the same shop, different service writers/techs have different views of cheating the customer.
It is not just dealers and not all dealers. There are Franchise, chains, and independent shops all who do and don't do the same things.

[g-mang-man]

As a long time Master Technician, I firmly believe that the owner's manual is the "Bible" of scheduled maintenance. I have always hated service management forcing "wallet flushes". They are mostly worthless. Just follow the manufacturers required services.
Resurfacing rotors just causes the rotors to warp again.

[DonziGT]

I'm so tired of hearing the BS that changing transmission fluid will cause problems. In my experience it is 100% false, and I've cured many transmissions by changing the neglected fluid. As for following the manual and only servicing what it says to, not if you want your car to last a long time.

[ANTHIT]

Hey chevy dude, im almost 100% sure you're supposed to do a drain and fill if your car is under 100k miles. Never do a full flush

[_Angelo]

I have to disagree with you on one statement and that is you don't have to do a service until there is a problem! As a former manager for a repair facility that did not work on commission, when there is a problem it is usually too late! The service you mentioned are preventive and really dependent on a few things like how the car is used and the weather conditions. All of those services you mention do have a place, the owners manual is a guide. The manual for my wife's car says to change the oil every 10, 000 miles. I would never wait that long to change oil, especially that I live in a state that is always hot and most of her trips are short. Transmission fluid should be changed every 80, 000 earlier if you haul things. Most shops would not change transmission fluid after 100, 000 miles. That is a point you may want to state. Coolant flushes every 100, 000 unless you live in a hot state then I would say every 75, 000. Engine cleaners for carbon I would only recommend for GDI engines or a tune up at 100, 000 miles, Your advice is usually spot on and I think the world of you but you may want to go into more detail.

[drkashmedicalandlife]

Big dealer charge $1800 for brakes and rotors..
Small reputable shop charged $900 for same work…

[video]

Sometimes it's a scam just walking through the doorway, AND they won't even stop at scamming their own employees. A few years ago my son was working at a GMC dealership when his truck (he bought from them) had a check engine light come on. I attached my computer to the OBD port and the code indicated a problem something more sever than I could fix myself. So...he takes it in to the mechanic where he works, and they came up with a laundry list of repairs totaling over $8K (his cost w/discount would have been $5K) for major engine work (one of which was replacing a piston). My son who was around 19 at the time, a little naive unlike his old man because I've been around the block a few times. I told him this doesn't make sense. I credit my brother for figuring it out the problem. It turned out to be the MASS air filter sensor which cost $75. Problem solved. The moral of the story is.... Be careful out there people. It's all about $$$.

[Mark-dqlr]

My daughter lives in a different state. She had a 2012 Chevy Cruze. The windshield wiper’s stopped working, so I looked it up on YouTube. There’s a plastic mechanism that breaks over time but it’s very easily accessible under the hood and the YouTuber replaced it in like 15 minutes . The part was like $65 but since she had no one to install it for her there was a Chevy dealer down the block . Long story short she took it there, lifted the hood, explained the problem, showed them the broken part and when she got the bill there was STILL a $120 charge added on top of parts and labor because they said they HAD to do a “diagnostic” on the car and verify the problem and charge her for that as well ! Ridiculous!!

[lifestooshort]

Don't advise flushes either. Saying that, you should change your transmission and coolant. There's no such thing as forever fluids 🤔