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What is an Empathy Map? + How to create one
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Empathy with the user is vital for creating good user experiences. In this video, we will discuss empathy maps, why they are essential for UX research, and how to create an empathy map for your product.
Chapters:
00:00 In this video
00:31 What is an empathy map?
01:15 The four quadrants
02:29 How to create an empathy map
04:08 Let's wrap it up
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