Darshan Doot: Smart Chatbot based ticketing system.

Darshan Doot is a cutting-edge multilingual chatbot-based ticketing system designed to transform the museum visitor experience by addressing the inefficiencies of traditional ticket booking methods. By leveraging advanced natural language processing with Botpress NLU, the system enables users to book tickets seamlessly through WhatsApp, enhancing accessibility and convenience. Key features include support for multiple languages, integration with Stripe for diverse payment options, and advanced ticketing capabilities such as group QR codes. The robust backend, built with Django and utilizing MySQL and PostgreSQL, ensures efficient data management and rapid development. Additionally, the system employs Redis for caching and uses Docker and Kubernetes for scalability and reliability. The implementation of Darshan Doot not only streamlines operations and reduces wait times but also provides valuable analytics to improve decision-making and marketing strategies. By automating the booking process, the platform enhances visitor satisfaction, promotes cultural education, and supports eco-friendly practices by minimizing the need for printed tickets. Overall, Darshan Doot aims to create a more enjoyable and efficient museum experience for visitors while optimizing operational efficiency for museum staff.