Repair | Surface Laptop Go 2 and Go 3

Surface Laptop Go 2 and Laptop Go 3 has replaceable components to enable repair. Watch Chee demonstrate how to take the device apart with minimal tools. Please note that the Surface Laptop Go 3 has two thermal pads that can be replaced, one on the Motherboard, another one underneath the removable SSD.

Microsoft recommends that you seek professional assistance for device repairs and that you use caution if undertaking "do it yourself" repairs.

Video Chapters:
0:00 Introduction
0:57 Removing feet
1:43 Removing keyboard assembly
3:24 Removing battery
4:50 Removing thermal module
5:15 Removing antennae
5:50 Removing display
6:56 Removing SSD
7:53 Removing Surface Connect port
9:01 Removing PCBA
9:35 Removing fan assembly
10:40 Removing speakers

[hilmi]

Kudos to microsoft for making this guide and making a easily accessible laptop. This will help in the longevity and reduce electronic e-waste.

[IrrationalDelusion]

That's right direction Surface should be heading. Upgradable, customizable, accessible premium devices! There's still space for more accessible yet Premium build device. There's a gap between ultra cheap budget build laptops and basic Premium laptops(Surface laptop 3 and 4, Macbook air 8gb). Fill it greatly!

[TarasBuria]

A quick note on that thermal cover removal: note that each screw has a number, and Chee Cong removes screw number 2 last, which is not correct. You should unscrew heatpipe screws according to their numbers. The best practice is to remove diagonally (bottom-left > top right > top left > bottom right), not clockwise or counter-clockwise, to prevent uneven side pressure from damaging the CPU.

[MyRyanDo]

Nice video, good to see you here, Chee!

[bastienkletzel]

One last question : where are the parts ? I mean now we know how to open the device but where can we buy components ?

[guillaumehenri]

Ok so you provide video to repair the Surface Laptop Go 2, but why in France you don't give the reparability index (indice de réparabilité) on this model while the previous model had one (3, 6/10) ?

[windowswprost]

Thank you for the instructions. I did a disk upgrade. It is worth remembering to press the drive firmly into the M.2 connector. If we press the disk in the wrong way, the laptop will not turn on

[vinaykumardv]

All of a sudden my surface laptop go did not turn on not matter what we did. I have given it to service Center😢 what could be the possibility for this occurrence? I merely use it

[debayangoswami]

Adobe PS, LR, Premiere pro @ 1080p rendering, is this laptop capable of the aforementioned activities, please let me know

[davidTs]

Can anyone tell me where to buy a new battery for Surface Laptop Go 1? I can't find it anywhere :(

[Asifur_Rahman]

Microsoft and Apple are best of best. Thanks both company for their best build quality.

[AaronZero]

my only wish for microsoft is that we can upgrade and repair the ssd, the screen and the battery from the upcoming sruface laptop 5 . and could be even greater if microsoft himself sell the replacements parts .

[jacobramey]

My Surface Laptop Go 2 is 4 months out of warranty and my right channel speaker is blown out. I barely use this device. Pretty disappointed as I love Microsoft and the build quality of the surface lineup.

[himanshukumarroy]

That's right direction Surface Laptop Go 2, but how to upgrade 128 gb ssd to 512 gb ssd .please update

[raygun]

Hi. My Surface Laptop Go isn't charging when plugged in. It's stuck at 0% all the time and it turns off right away when I unplug the charger. Please help.

[PritamKumar-zycu]

My surface laptop keyboard is not working please help me what I do service centre is not hear please help me

[AnonozChong]

Walao can definitely hear that he is from MY/SG

[JudgeDredd_]

Yeah my battery lasts 2 seconds off power maybe I should get that replaced

[DmitrijRebrov]

Battery not glued... I waited for this for a long time 🥲
Also - thanks for timecodes.

[GurkoKurdo]

sadly this video doesn't say why the RAM is SOLDERED on the board