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License to Please Empowerment Bundle #2 — Service Recovery
Showing compassion through service recovery is the best way to build a relationship with an unsatisfied patient and ensure they return to your facility. Find out why you should see complaints as a gift and how to share the responsibility of service recovery with your team.
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Showing compassion through service recovery is the best way to build a relationship with an unsatisfied patient and ensure they return to your facility. Find out why you should see complaints as a gift and how to share the responsibility of service recovery with your team.
Follow us for more content:
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