How to introduce new employees to basic dental terminology!

HOW TO INTRODUCE NEW EMPLOYEES TO BASIC DENTAL TERMINOLOGY!
Watch this exclusive YouTube video to find a basic overview of common terminology used for communicating in a dental office and Laura’s advice for introducing new employees to the words, phrases, and language commonly used in dental office team communications!

Are you the new employee on your dental team and ready to grow your dental terminology ‘database’?

Doctors, do you have a new employee in your front office in need of dental terminology training?

When it comes to new employees in the dental office, it is important to remember that working in a dentist’s office is often like working in a place they speak another language. We’ve all been in dentistry for a while now but that new employee may not have been.

Think about some of the words we use in the dental office! Words like endo, prophylaxis, bridge, a crown, and the many dental codes and procedures, these can all be very overwhelming and confusing to a new team member, and yes - possibly completely foreign to them!

There are going to be plenty of questions that your new employee may not think to ask because this is something brand new to them and as well, every dental office is different!

The Take-Away: It may take time and it’s okay to not know everything right away!

Make sure to spend the time in the beginning with your new employees to train them properly and ensure they understand what it is that they are talking about and feel confident in their ability to talk to your patients.

How does your practice introduce new employees to the basics of dental terminology? Is there a favorite training video that you use, or a member of the team responsible for training your new employees? Tell us about it in the comments below!

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[areumjongin]

Im so glad for this video. I got a dental receptionist job and was told that I will be trained. I had to make appointments and they keep telling me terms that I have no idea of and expect me to know. I just started and worked alone on Saturday and oh how suffering it was. Even the medical assistants are not even friendly, makes me want to quit. But I'm glad I got to learn online instead. This helped me so much more than the team I work with

[tamekaprice]

U made me feel so much better. I’m a new employee at a dental office.

[rosamariabatistaperes]

Hi Laura! I’m so glad I found your videos ! Today was my 3rd day as receptionist and yes I feel overwhelmed, but trying my best to take notes and review some material at home. I wish that was a video showing the DSN software so I could review it at home. Thank you for taking time to make these videos !

[janr.]

Thankyou, Laura! I'm starting in dentistry w/ zero experience in about a wk. N I know it's going to be a LOT to learn! I'm glad I discovered your channel.

[brittanyboyce]

You are freaking amazing!!!! I have worked in plastics for the last 5 years and then moved all the way across the country and am now working for a dentist and I am SO overwhelmed. The doctor wants me to manage his office asap so the pressure is on and I am so thankful for your videos. This industry is so different yet amazing as well! Thank you Thank you Thank you!!!

[thepinupbeat]

Hi Laura, I wish everyone was more like you, I'm currently working in a dental office where they know I have no prior experience and they're expecting me to know everything with almost no training. I feel they reprimand me when I dont do something correctly. I watch your videos but its like you said every office is different. What would you recommend I do?

[jennifereobbi]

Hi Laura, I agree with alot of these comments wishing there were more understanding people like you. I just started working in a dentist's office a week ago as a Dental Receptionist with zero experience. It is so overwhelming. Training is very poor. They keep telling me it will take time to learn. They are jumping me all over the place from answering the phone to checking in patients to scheduling all of which again I have no experience in. I want to learn and be successful but also feel like quitting at the same time. Any suggestions on how to approach employer about my concerns and are there online training courses for learning how to do the job? Thank you.

[Ckae]

I have never experienced any dental office jobs. however i’ve had 5 months seniors home receptionist and in april 2024 i will start my dental office administration online course. I’ve got a dental receptionist interview in march 2024. They knew I dont have a dental experience background yet they called me for an interview and gave me a chance to prove myself. I really want get hired. that’s why I am studying about dental office and terminology everyday. How can I ace my interview and get hired?

[hanaayoussef]

Just started working in dental office
They’re talking language I have never heard before
What first video I can watch and helping me please

[lorettab]

Just a suggestion. We don't "talk" English, or dental terminology, we speak it.