Did you know: Uber, Lyft charge extra for advance reservations

Uber and Lyft let travelers reserve trips in advance but the service comes with extra costs some people aren't aware of. Lyft says riders can lock in the price and avoid surges. Uber assures users can see the fare calculation breakdown, including the reservation fee, before booking and says the process is beneficial to drivers. Clint Henderson, managing editor for The Points Guy, joined CBS News to talk about his views of the impact on riders.

[vandescinema]

Prices are going up, drivers are getting paid less. Uber and Lyft reaping the rewards while everyone else eats dirt.

[jw]

Rideshare is not working because they’re not paying the drivers proportionately to what they are charging the consumer. Pay the drivers, and they will be there. They have destroyed the taxi and limo business as it was and now charging as much as they can while paying the drivers as little as possible.

[Bernie]

They use to pay a fee to the driver and I use to do reservations. But due to the greed of these pimps drivers will cancel these... even if en route to the reservation if the competing Rideshare company sends a better offer we will cancel. I can assure you if the driver gets 100% of that fee you will get a driver on time and smiling. There yno reason why the companies steal that money at all. It's disgusting!

[Cookinboy]

I knew it! In December I took a trip to LA to go to Disney. Prebooking was over $26 for a .5 mile ride. I chose to book the next morning. The ride cost 10.50 before tip! I thought maybe they were giving the driver a higher fee for accepting the ride. NOPE!

[stumpjumper]

And the driver pay is going down, down, down.

[DJNANNU]

Uber/Lyft their system will cancel ride and get other driver because other driver accepted lower upfront offer so Lyft/Uber can make more profile. Uber/Lyft DO NOT CARE ABOUT DRIVER AND RIDER. they care about how they increase profit. Thats all very simple and their system design to do this by auto algorithm.
As driver i witness that rider and i did not cancel ride when its time for the pickup ride, scheduled ride gone from my app with no cancelation fee and with no explanation.

[C.P.C]

Yup, I realized this when I would prebook a car to pick me up and take me to the airport. Never again

[taivo]

I am a Lyft and Uber driver (part-time). Those “advanced schedule” trips are rip-off to Riders and Drivers.

I did that trip once for my curiosity, I get paid $6 and riders paid $34 for that trip.

Yeah, advance..advanced rip-off.

[RSPBK]

I'm glad riders are waking up to the fact that what they pay for a ride is not what the driver gets for that ride. The driver will get around 30 percent on average. It fluctuates between an average of 30 to 50 percent. It's one of the reasons for the recent driver protest/strike on February 14, 2024. Don't be fooled by Lyft CEO's "70% of 75%" accounting/number salad. (What he said was, drivers make 70% AFTER Lyft fees of 25%. He didn't emphasize the, "after Lyft external fees" part in the media).

[tjr-tt]

Yep, when you schedule in advance it cost more. Uber has also added a bunch of miscellaneous fees like a “black car “ fee. Ridiculous.

[TahoeMacedon]

prices go up, always extra charges, drivers get $8 from the $50 you paid as a passenger. expenses for the drivers car goes up 50% in the past few yrs

[Novastar.SaberCombat]

I used to drive for both prior to the pandemic. There is *NO* way I'd ever go back to it. I'd rather starve, and I probably will (given my current situation).

And to hear these rich people discussing how rich corporations go about their rich business... is pretentious.

[CarlosMartinez-yzjc]

Greed has always been the fall of mankind., .

[mateofernando]

It's really simple, because the drivers are not employees, there is NO WAY Uber could ever guarantee someone will be pick you up. And, as the report mentions, the driver isn't even paid the extra amount for the reservation. That also works against the customer, as no additional incentive is provided for any driver to even accept the reservation. So, why would customer ever TRUST any company that runs their entire busines on independent contractors to ever deliver on promises that they cannot never honour?

If I were a passenger I would request a reservation for Lyft. Its the same issues as Uber, but the passenger isn't charged anything extra.

[timmy]

You wanna ride for sure contact a private limo service and don't get burned. Drivers constantly cancel and you/ll miss your flight.

[gtavskitboyz]

You are aware if u reserve a trip driver may get $15 for a airport run and will have to be on a hr before the reserve or it goes to a driver thats on ....so it should be more

[alexanderromero]

Can this news networks mention about only have of the fares goes to the drivers

[japaneselover]

And the driver still makes less still $3.60❤😂😂😂😂😂😂😂😂😂😂😂😂😂

[aliceseger]

Well you Can’t count on them. I had one booked for the airport. It was canceled but yes all the new fees are crap.

[victorrodriguez]

Why is the media just emphasizing on this issue now ?? This is been going on for years. 😂 (( we the driver )) here in NYC “” are been robbed “” AND NOONE ARE DOING NOTHING.,