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Behind the Scenes at Mindvalley's Customer Support Team
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Mindvalley is aiming to be the gold standard for customer support in the education industry. We invest in customer support like crazy, and only hire the warmest and the most positive, genuine and dedicated people to represent our company.
This is reflected in our models is to make our support staff feel really happy and loved at work -- so that they pass this same enthusiasm and love to customers.
We're psyched to say that we now regularly hit a 95% customer satisfaction in ratings according to Nicereply, and rank among the Top 2% of companies worldwide that use the service.
This is reflected in our models is to make our support staff feel really happy and loved at work -- so that they pass this same enthusiasm and love to customers.
We're psyched to say that we now regularly hit a 95% customer satisfaction in ratings according to Nicereply, and rank among the Top 2% of companies worldwide that use the service.
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