How to get the most out of KPIs

KPIs help results driven organizations define and monitor its Business as Usual. To get the most out of KPIs, you need to make sure you're working on the right ones. This video explains how:

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What we'll cover:
0:00 - What is a Key Performance Indicator (KPI)?
1:10 - Making sure everyone understands a KPI
3:04 - Making sure you're working on the right KPIs