Learn About the Service Console for Manufacturing | Service Console for Manufacturing Cloud Admin

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Business at Rayler Parts is growing rapidly, and the company has used Manufacturing Cloud to meet customer expectations. Capabilities such as Advanced Account Forecasting, Sales Agreements, Account Manager Targets, and Program Based Business have strengthened and streamlined its sales and operations process. Key account managers and channel partners can collaborate seamlessly to track their commitments and profit and revenue margins, and they’re better prepared for inventory and market changes.

But what’s happening beyond sales? How is Rayler Parts maintaining trust with its partners and customers during service interactions? What about the service representatives and support engineers at Rayler Parts? How do they manage their work and what are their challenges?